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Report: #442009

Complaint Review: Walmart - Cinnaminson New Jersey

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  • Reported By: Cinnaminson New Jersey
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  • Walmart Rte 130 South Cinnaminson, New Jersey U.S.A.

Walmart Request to inspect package and view receipt Cinnaminson New Jersey

*Consumer Comment: Keep the prices low?

*Consumer Comment: Their store, their policy??? Seriously?

*Consumer Comment: To the last two sheeple responses...

*UPDATE Employee: Grow up

*UPDATE Employee: Next time just ignore the greeter..

* : The Laws of Inspection Receipts & Unlawful or Lawful Detention.

*Consumer Comment: Overreaction

*Consumer Comment: Please grow up

*Consumer Comment: No wonder Obama is President

*Consumer Comment: Hey keyboard hero, put down the chips and flex those REALITY muscles...

*Consumer Suggestion: A lot of this is right..Some of it is wrong

*Consumer Comment: silly

*Consumer Comment: Wal-mart Security

*Consumer Comment: Ok, let's get this right...

*Consumer Comment: "Don Juan" needs an education...and a REALITY CHECK...

*Consumer Comment: I am a Security Guard and...

*Consumer Suggestion: Really Dee?

*Consumer Comment: Really?

*Consumer Comment: PLEASE, Walmart "security"...PLEASE try to block my exit from your store...

*Consumer Suggestion: Ex-peace officer?

*Consumer Suggestion: If you only knew the law

*UPDATE Employee: If you only knew

*Consumer Suggestion: I don't stop

*Consumer Suggestion: It is detainment.

*Consumer Suggestion: It is detainment.

*Consumer Suggestion: They are NOT detaining you!

*Consumer Comment: Response to Candyman47

*UPDATE EX-employee responds: Actually, Heavenly...

*UPDATE EX-employee responds: Reciept policy

*UPDATE EX-employee responds: Reciept policy

*UPDATE EX-employee responds: Reciept policy

*UPDATE EX-employee responds: Reciept policy

*UPDATE EX-employee responds: Wally world and me

*Consumer Comment: Funny

*UPDATE EX-employee responds: Amazed

*Consumer Comment: Thank you Robert

*Consumer Comment: Sorry......

*Consumer Comment: Why?

*Consumer Suggestion: A clue for Joe.

*Consumer Comment: IT IS NOT DISCRIMINATION! THAT IS POLICY AT ALL WALMART STORES. EVEN AT THE ONE WHERE EVERYBODY KNOWS ME

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After purchasing a electronic item and paying for same I was stopped at exiting and requested to show my receipt for the purchase. My receipt had been placed in the bag by the salesperson. I refused to show my receipt and was told I could not leave the store until I did. I pointed out to the employee that there was no sign that stated "the store retains the right to inspect all packages upon leaving". However , if he called a police officer I would open the package and show him the receipt in the officer's prescense. I explained that by his detaining me and by his request was attracting other customers attention and this was subjecting me to much embarassment .His action is an implication that I am a shoplifter. I asked him to call the manager, which he did. I repeated to the manager the same thing I told the employee. With one exception. I told him that when the police officer finds the receipt in the bag, I am going to own a big piece of the store through a law suit. He refused to call the police and I walked out of the store. I hate shopping at Walmart. They do have the lowest prices. Why? I'ts because they are not unionized,
they use mostly part time help, They have meager health benefits for employees, their store locations are usually subsidized by the municipality, or the developer, the majority of their help is paid minimum wage.

Lesanda
Cinnaminson, New Jersey
U.S.A.

This report was posted on Ripoff Report on 04/08/2009 03:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart/cinnaminson-new-jersey-08077/walmart-request-to-inspect-package-and-view-receipt-cinnaminson-new-jersey-442009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
40Consumer
0Employee/Owner

#40 Consumer Comment

Keep the prices low?

AUTHOR: Scott - ()

POSTED: Tuesday, February 24, 2015

You should watch the Walmart documentary, The High Cost of Low Prices. It's on Youtube. Walmart uses unscrupulous business practices on its' American and Chinese Employees and pays 40% less than competitive retailers. The owners of the conglomorate are in the top 10 of the richest 400 people in the Country. The way Walmart gets away with treating its' employees, they should have even lower prices but, it's American greed.

One thing not touched on in the video is how Walmart low balls manufacturers to where they end up making "special, cheaper circuit board" versions of their electronics for Walmart. Walmart electronics have a much higher fail rate thanm those purchased at other retailers.

 

I could go on and on..........................

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#39 Consumer Comment

Their store, their policy??? Seriously?

AUTHOR: Dave - (U.S.A.)

POSTED: Friday, April 30, 2010

Come on now, store policy does NOT supercede state / federal law. Here is the legality of the situation (this is one of my pet peeves)

 

In order for a store to REQUIRE you to show a reciept they must

A: Have a signed terms of service by you (Sams Club, or any membership type outlet). In the terms you agree to when you apply, you agree to allow them to search your bags. In this case you MUST show the reciept.

B: Have a sign prominently displayed where it is visible as before you enter, or immediately upon entering the store stating "All packages are subject to search". If the sign is not prominently displayed, then it is not in compliance. The sign is displayed so that as a consumer, you are made aware of them reserving this right, and can make a choice of whether or not to enter the establishment. If posted, you MUST show your reciept.

C: If they can provide demonstratable probable cause (Video of you stuffing your pants, or pocketing something) OR you trip any kind of security sensor. This gives probable cause, and you MUST show your reciept.

 

If these requirements are NOT met (and Walmart does NOT post this sign) they cannot legally stop you from exiting the store for not showing a reciept. This is because as soon as the clerk accepts your money, what is called transfer of ownership happens. The property you purchased is now your legal and private property. You are under no legal obligation to prove it unless the above A, B, or C are in effect. They have as much right to open my wallet and poke around as they do to open my bags. They are now MY property.

IF a store attempts to detain you, it is called illegal detainment and you as a citizen can (and should) sue for that. Walmart has a history of being hit with this, and losing.

IF you are being illegally detained, and the clerk, greeter, manager etc places his hands on you in any way to restrain you, you also have the right to defend yourself and file assault charges.

     I have figured out why Walmart hires the seniors for door duty. Most people have a moral dilema like I do about retaliating against one. They have grabbed my arm before in an attempt to stop me. My response has always been to call the store manager out in plain view, school them on the legality of what they have done (loudly), and demand that their greeters be properly trained in what they can and cannot do (usually with a warning that I will not stop next time, and will drag said greeter to my car if necessary).

My advice, when they say "Reciept", smile, and say "yes, I have it, thank you" break eye contact and continue walking. At this point they will have to make an active effort to stop you, which strengthens an illegal detainment suit.

      Do NOT let these folks keep violating your rights "Because they think they can". Step up and let them know that you know your rights, and are willing to do what is necessary to protect them.

     And like I said, I do not endorse violence, but should a young out of line LP person decide your rights do not matter, do everything in your power to show them they do!

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#38 UPDATE Employee

Grow up

AUTHOR: Walmart Proud - (USA)

POSTED: Sunday, November 15, 2009

This is absolutely ridiculous!  Why would you not just take 2 seconds and show your receipt?  No one was accusing you of stealing anything.  The truth is that some people are not honest.  Some people take empty bags off the carousels, take them to electronics and other areas of the store and load them up and walk out the door.  If you were in my store I would have definitely called the police and let you continue making a fool of yourself in front of everyone. We are trying to keep our prices low and when people are walking out daily without paying for items then our prices end up going up as well.  Have you thought of it that way?  I'm sure you don't want to pay more.  Asset protection and management are the only ones that are allowed to physically touch a suspect and that is only to stop a shoplifter from fleeing or to protect themselves.  And even then we have to be very careful and have certain guidelines that we have to follow.  So if the PG touched you than that would be an issue.  But asking to see your receipt is what the people greeter is suppose to be doing.  It is called following policy.  If it was your business and your money or merchandise walking out the door daily I bet you would see things a lot different.

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#37 UPDATE Employee

Next time just ignore the greeter..

AUTHOR: CodeBrown - (USA)

POSTED: Friday, October 09, 2009

I am currently a walmart employee.. But I have always disliked this policy of checking receipts for many reasons. Mainly it slows me down when I want to leave, some times there is a line to leave the d**n store due to this policy, i am not going to wait in line to leave after paying for my items..

For YEARS they would ask to see my receipt and I would say no and just keep walking.... I pretty much did that for about 8 years. If it was some old lady or something I might would let them see my receipt but I would ask them not to mark on my receipt but they always would.. I found all sorts of dumb ways to amuse my self, like just handing them my receipt and keep walking, leaving them with my receipt, they got more upset over that than anything.. Out of all those years I figure I saved myself a few hours of my life by doing that.. lol.

Any place CAN ban you from their property if they want to for about any reason.. I never would screw with walmart too bad for that reason... The problem with their policy is no one can enforce it.. They ask to see your receipt, but if you say no and just keep walking nothing happens..

Since I started working there I asked a door greeter what they were suppose to do if someone does that, and more or less she said they dont do anything.. Unfortunately now that I work there I have to show them my receipt every single time for anything, every time or I can loose my job...


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#36

The Laws of Inspection Receipts & Unlawful or Lawful Detention.

AUTHOR: BL Judgment Enforcement 718 909 6246 - (USA)

POSTED: Monday, August 31, 2009

I have read all these reports, comments, and comical testosterone insights as to whom is the keyboard tough guy.  I don't hide who I am, and will give you my phone number at the end of this post.  All these other guys don't have the nuts enough to do it, so they are called KEYBOARD TOUGH GUYS .  I know for sure I'll get responses for that, but you'll know where to find me.  I especially want the knucklehead that CLAIMS he knocked someone in the 12th row of wagons at a Wal-Mart.  What did you do, count the wagons tough guy?!
I like guys like you.  You hide behind animosity, and BS , all to make you look tough.  Get a grip guy.  Without BS, I'm 6ft, 9in tall, and weigh 265lbs, born in 1960.  I am a retired Navy SEAL, and still young enough to kick you arrogant a*s, as you boast how big, and bad you are.  Do you read me tough guy?!  You know who you are.  Stop picking on the small people, and confront the one calling you out!  As far as I can tell there were 3 of us that would like to see how tough you truly are, I'm the only one given you your red-neck opportunity.
My father told me a long time ago, that the person that brags the most does the least.  So bring your upstate NY a*s down here.  I don't hide, but you do.  I'm all over the net, so I'm not hard to find punk!
Almost all of you have stated laws, regs, company policies, security guard briefs, and so on.  I have not heard one of you give any state law sections as to this law, and what legal authority this comes from.  You are all attacking each other, giving no proof of your situation, and/or circumstances.
Do you want to here it from a lawyer, or do you want to keep responding to fits & tantrums?  OK, here it goes.
I am only going to go with New York State Law, as this is where I reside.  I will not go through numbered sections of the law, books, legal refs, unless you E-Mail me.
First off; security guards are there to protect the Property , and Persons of the facility.  The facility in question is not private property as defined by a public entity, showroom, or warehouse open to the public.  Their are other sections as to private property, and security.
Receipt validation may be required at the discretion of the merchant, and refusal MAY  be subject to Legal Investigation/Detention/Apprehension in lieu of arrest, IF the subject is carrying a merchandise/product without a PIAD sticker stamped on it, and in plain view .  Personal bags/packages/pocketbooks & backpacks are excluded.  However, items packaged in a store emblemed bag are not, and subject to search.
Physical contact may be required if there is reasonable suspicion of theft, and the subject is uncooperative.  The merchant must notify authorities upon physical contact.
To the numb skull that keeps on saying "What about the new shoes, or jacket you are wearing"?   Are you for real.  Get a reality check.  When have you, or anyone you know of been stopped for that.  Pleeeeez!
Like I said, I'm willing to answer all of your questions, if need be, and give you sited case law.  The laws are extensive, and I will not post it here, and of course they are NY State Law, other states may differ, but very little.  Just E-Mail me from my website (((ROR redacted))) or call me at my signature on this post.  Unlike other people, I don't hide. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

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#35 Consumer Comment

To the last two sheeple responses...

AUTHOR: Patrick - (U.S.A.)

POSTED: Tuesday, August 11, 2009

How will you feel when retailers (not just Wal-Mart) start demanding to see receipts for things in your possession? What will you do when you are detained because you can't produce a receipt for the new shoes on your feet (that you just happen to purchase yesterday)?

If the sheeple continue to empower retailers to 'do as they please', this is what it will eventually come down to.

I've said it before and I'll say it again. They can ask for my receipt until they are blue in the face, I have absolutely no problem with that. But unless they actually have proof that I have shoplifted (carrying out unbagged merchandise or setting off the 'alarm' are not considered proof of theft), they BETTER NOT attempt to detain me if I refuse to show it, else they'll be on the wrong side of a lawsuit.

And just so everyone is aware, the RFID alarm gate is a theft DETERRENT, not a theft DETECTOR.

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#34 Consumer Comment

Overreaction

AUTHOR: Cheryl - (U.S.A.)

POSTED: Sunday, August 09, 2009

I read a lot of reports about this subject matter. I am not sure what the big deal is. If you didn't shoplift, then you shouldn't have anything to feel guilty about. Making much ado about nothing only makes a person look foolish and/or suspicious. Besides, you take more effort NOT showing the receipt when it would take a mere 5-10 seconds for the whole situation to take place. Some people are WAY too sensitive and easily offended! I wish that was the biggest problem I had to face in life.

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#33 Consumer Comment

Please grow up

AUTHOR: Peneoark - (U.S.A.)

POSTED: Sunday, August 09, 2009

I have no problem if a greeter asks me for a receipt. I normally have it easily accessible, so if they ask to check it, the whole thing will take less than 10 seconds. I cant believe that people will actually file complaints because they store asked for proof of a purchase. This is unbelievable.

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#32 Consumer Comment

No wonder Obama is President

AUTHOR: Magicman08 - (U.S.A.)

POSTED: Wednesday, August 05, 2009

The scope of ignorance in this country is amazing. Everyone has something to say even if it is just to show what they don't know.

So here is what I do know. Any store has a right to ask to see your receipt on your way out. The use of asking in this situation is " to make a request of" the person. The person being asked is NOT obligated by any law to comply. Period.

On the other hand when the police are called they will most like "ask" to see the receipt, You are under no obligation of law to produce proof of purchase and the officer needs probable cause to procede. A smart officer would most likely tell you to leave unless the store wishes to press charges of shoplifting and then the store exposes themselves to a lawsuit if they cannot prove that a crime has been indeed taken place.

The person making the charge can also be charged with making a false report to the police.

When I worked undercover for store security, we were under strict orders not to confront anyone unless we "See the theft" Not that we are pretty sure that a theft took place. Many a store have been sued and LOST due to bad detention's and arrests. Major losses have been incured because of that.

Even a sign in the store that reads "We reserve the right to inspect all bags" does NOT give the right to any store personal to open your bags or touch you!
The most they can do is demand that you leave the store and since you were on your way out that should not be a problem.

No one can "Give" themselves a right to take your rights.

If a store says you cannot come into the store ever again they open themselves to another possible suit as they have no excuse for doing so and by it's nature a store is a public place. It all depends on how much of an issue you want to make of it.

For the people who do not understand what rights have been violated I would be happy to detain them everyday. LOL

I hope this clears it up for the liberals out there that want to take your rights

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#31 Consumer Comment

Hey keyboard hero, put down the chips and flex those REALITY muscles...

AUTHOR: Truth Detector - (U.S.A.)

POSTED: Tuesday, August 04, 2009

'And Truth Detector...If you even made a threatening look my way you'd be a very unhappy camper by the time I was finished...and you'd be the one leaving in handcuffs after the fact to boot.'

Make sure you say hi to Toto and the Tin Man on your way to OZ, little boy. Few have dared to operate under your delusions. NONE have succeeded...including the little rent-a-cop puke from Wal-Mart. I am not only a happy camper, but I sleep very well at night when I put big-head security slops in their place - with no handcuffs necessary due to my state's laws on self-defense. Remember THAT the next time you think you can put your hands on someone who has the ability to deliver you a dirt nap.

Now, baby crawl back to your crib and leave all the big-boy talk to us adults...

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#30 Consumer Suggestion

A lot of this is right..Some of it is wrong

AUTHOR: Strange Magic - (U.S.A.)

POSTED: Tuesday, August 04, 2009

What is right is the part about them not being able to physically touch or detain you.
They are well within their rights to ask to see a receipt and a quick perusal of items to make sure things are on the up and up. Believe it or not,all kinds of people (ones you'd never suspect) find ways to help themselves to anything not nailed down (and if it is nailed down,some of those folks carry a pry bar)
A store has every right to ask for proof of purchase of something unbooked as that looks suspicious. And don't give me that nonsense about some things are to big. I've actually been witness to riding mowers and large appliances being loaded up by shoplifters into trucks. I've also seen well meaning employees actually help with said loading,only to get fired for NOT asking to see a receipt.
And Truth Detector...If you even made a threatening look my way you'd be a very unhappy camper by the time I was finished...and you'd be the one leaving in handcuffs after the fact to boot.
So...all in all...Quit whining and pony up the receipt and if your treated badly either talk to management (we are usually required to kiss your sniveling a*s,no matter if your right or wrong (or what we might think of the situation) or don't do bussiness in that store (you won't be missed by the staff)

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#29 Consumer Comment

silly

AUTHOR: Sgtjoebear - (U.S.A.)

POSTED: Friday, July 31, 2009

LMAO all this because someone asked you for a receipt! WOW ! You need a hobby! I know go protest something or make someone unhappy! I doubt that you were detained and not allowed to leave. You stayed there and show your a** because you were stopped for 2 seconds.
They didnt ask for a reciept for the shoes on your feet! they asked for a reciept for the merchandise that you had in your hand from the store. You dont normally leave home with a gallon of milk and take it to wal-mart, shop for an hour then leave with it only to return home do you? NO!
like the comment b4 your just a TOOL and are not happy unless you make some poor person making minimum wage, doing their job unhappy too!

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#28 Consumer Comment

Wal-mart Security

AUTHOR: Old Retail Dog - (U.S.A.)

POSTED: Thursday, July 30, 2009

Are you really as dumb as you apear to be in your letter or are you just trying to make some kind of statement? A store is private property and you have no right to come or go at will. There are guidelines established for bringing items in the door and taking items out of the door! Asking you for proof of purchase as you are exiting is not an accusation or an implication that you are stealing.

Keep in mind that if you choose not to co-operate with the established policies ( which have stood up in court ) you can be asked to not return to the store, Law Enforcement will be glad to issue a trespass warrant and should you need that gallon of milk at 3 A.M. you can't go there to buy it. You violate the warrant you get a ride to the local jail for a few hours. I would suggest that you evaluate your own attitude and consider if you would not do the same if it was your inventory and your store.

I purchased a Laptop Computer at walmart 2 days ago, it was the best deal in town and yes they asked to see my receipt at the door. I provided it to the girl , she logged it in her book along with the serial number of the computer. so if I have to return it there is a complete record of the purchase. If the serial number is not in the log you may not have return privleges ( yes returning is a privege not an inalianable right ). I can't say I am a huge fan of Wal~Mart , however lets be fair. We all go there for the prices, the employees work hard for the pay and for the most part are polite and helpfull. I work for another Retailer and can tell everyone that if you don't have control over your doors, you won't be in business very long.


P.S. I absolutely hate it when people say " theres no sign that say's that " How many signs do you people want at the door? How about Stores conduct a 20 minute orientation session before you enter the store and issue credentials to you that you have been certified as a shopper? Let's not use resources such as this to make frivolous statements about businesses, there are plenty of real issues that need to be addressed, customer service, warranty issues, safety of the facility etc.. If I can go to another retailer I usually do, however sometimes Wal-Mart is my choice, I choose to wait in line, check my bags at the door and support those minimum wage employees.

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#27 Consumer Comment

Ok, let's get this right...

AUTHOR: Newfenoix - (U.S.A.)

POSTED: Sunday, July 26, 2009

Wal Mart employees can ASK to see the receipt BUT they CAN NOT put their hands on you, block you, stop you or in ANY WAY impede your exit from the store. To do so constitutes either assault or illegal detainment. Both will open the store and the employee up to civil and criminal liability.

Wal Mart's policy is that they can ask and ONLY ask to see your receipt. If they do anything else they are in violation of the company's policy and the law.

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#26 Consumer Comment

"Don Juan" needs an education...and a REALITY CHECK...

AUTHOR: Truth Detector - (U.S.A.)

POSTED: Thursday, July 16, 2009

"Now, to the above person who flipped out, give me a break. It was wrong of him to walk in front of you but if you'd have done that to me I would have knocked you back on your a*s. You have the right to protect yourself within the limitations of the law but what you did, the act you committed was ASSAULT, your life was NOT in imminent danger, get over yourself."

Learn to READ, genius. I clearly stated that this chump put his hands on me prior to getting tossed into the carts. Take it as a given, "Don Juan"...had you tried the same thing he did, you would have gotten the same treatment...or worse with your pitiful little ego to make matters worse for you.

Oh, and as far as your definition of "assault", it is not for you to ascertain what is or is not a dangerous situation for ME. That is for MY judgment to determine - and the moment you illegally place your hands on me in an effort to detain me as though you were law enforcement, you have just given me license to stomp your brains out as I defend my person and property...and I will...every time...GUARANTEED.

Here endeth the lesson, "Don Juan"...feel free to take my next course in "How to properly deal with big-head rent-a-cops 101" should you ever be the door greeter/rent-a-cop/security stooge at a Wal-Mart near me...

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#25 Consumer Comment

I am a Security Guard and...

AUTHOR: Don_juan_jose_onastick - (U.S.A.)

POSTED: Thursday, July 16, 2009

As a Security Guard we are trained what legal and illegal detainment is. First and foremost illegal detainment isn't just physically holding someone, we as Security Guards are held EXTREMELY liable for how we enforce our own(as well as the site's) security at any given moment.

Now, the question asked is is it detainment? Yes. If ANY employee stops you in any physical or verbal way it is ILLEGAL DETAINMENT. These means that we, as security guards can not simply scream out "STOP!" Or "HOLD IT!" in any case, it's illegal. Security Guards are Private Citizens, we are allowed to protect ourselves as well as the property of other's but not to such a degree that infringes on another person's rights, this means of course if you ARE placing US or another person in danger then we have every right to protect ourselves and other's.

However, this also translates to the fact that even if we SEE you shoplift we can not verbally or physically stop you, we can ask of course but all we are really meant for is protection of other's and obersving and reporting any given scene.

Unfortunately Wal-Mart does not seem to understand this idea and instead of relying on actual security companies they privatize within and utilize their own(might I add AWFUL) security force that has no REAL training and were either police officer's that refuse to understand they're private citizens or cocky a-hole's who don't know how far their so-called authority stretches.

Security is not MEANT to infringe on your rights, period and it is ILLEGAL, even within their store, for them to verbally or physically hold you in ANY way, even if you blatantly stole from them. We call the police, we report what we saw, what the person looked like etc.,.

Now, to the above person who flipped out, give me a break. It was wrong of him to walk in front of you but if you'd have done that to me I would have knocked you back on your a*s. You have the right to protect yourself within the limitations of the law but what you did, the act you committed was ASSAULT, your life was NOT in imminent danger, get over yourself.

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#24 Consumer Suggestion

Really Dee?

AUTHOR: Patrick - (U.S.A.)

POSTED: Thursday, July 16, 2009

Dee,

What will you do when stores start asking to see receipts for the shoes on your feet, the clothes on your back, the MP3 in your pocket and the items in your purse? If we continue to be sheeple and allow retailers to check receipts of law abiding citizens whom they have no evidence of having shoplifted something, it may very well come down to that eventually.

So are you going to continue to be a sheeple and empower these retailers to do as they please, or are you going to stand up for yourself and say 'No more!'?

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#23 Consumer Comment

Really?

AUTHOR: Dee - (U.S.A.)

POSTED: Thursday, July 16, 2009

You sound like a real tool. OMG you throw a fit over them asking to see a receipt? How much free time do you really have? Get over yourself already. I find NOTHING wrong with any store asking to see receipts. Was this your first time shopping?

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#22 Consumer Comment

PLEASE, Walmart "security"...PLEASE try to block my exit from your store...

AUTHOR: Truth Detector - (U.S.A.)

POSTED: Friday, July 10, 2009

There is nothing more gratifying than paying for merchandise (thus making it legally mine), walking toward the exit after successfully passing through the security device, then beating the living crap out of a rent-a-cop who thinks he is Wyatt Earp after he tried to block my exit because he has the moronic belief that I somehow owe him an exclusive view of MY receipt and MY merchandise.

Because there are a few Wal-Mart love stooges posting and reading this thread, I'll say this v-e-r-y...s-l-o-w-l-y...

Once I have paid for the merchandise in your store, IT BELONGS TO ME. You have absolutely ZERO right to verify ANYTHING short of tangible evidence that I have committed a crime...PERIOD, CASE CLOSED.

Only once has anyone at Wal-Mart dared to block my exit from the store because I refused to show him my receipt. I had my wife and children with me, so I assumed that his actions constituted some form of attempted kidnapping or assault because I had already passed the security device. I threw him into the 12th row of carts after he put his hands on me. Not only did this little puke get tossed like a hammer throw by a 350 lb shopper (with bruises to commemorate his landing), but his supervisor reamed his butt for acting inappropriately and walked my family to Customer Service where he gave us a $50 gift card for our trouble (probably a preemptive move to head off a lawsuit, but appreciated nevertheless).

Wal-Mart employees may ASK to see a receipt until they're blue in the face, but should they EVER dare to illegally attempt detain ANYONE as though they are law enforcement in the absence of a verifiable crime, they are subject to physical, legal and civil repercussions...each and every time.

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#21 Consumer Suggestion

Ex-peace officer?

AUTHOR: Robert - (U.S.A.)

POSTED: Friday, July 10, 2009

""I have apprehended Police officer, chaplins, CEO's you name it I am in my middle 30 and also an ex peace officer. Just because of your status does not mean you can be trusted. They are not family and do not know you. Grow up and just show the reciept that is what ist is provided to you for 'Proof of Purchase' ""

If your language skills presented here are any indication, I can understand why you went from a peace officer (with pension and health benefits) to a private d**k (loss prevention) in a department store.

Perhaps you should spend more time honing your language skills or actually learning the law before you insinuate someone childish or dishonest because they exercise their right to refuse to be detained.

FYI, I never stop. I simply pretend I didn't hear the "greeter" and casually walk out and proceed to my truck. To date, no one in any store has been fool enough to lay a hand on me or attempt to block my egress.

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#20 Consumer Suggestion

If you only knew the law

AUTHOR: Patrick - (U.S.A.)

POSTED: Thursday, July 09, 2009

This is to J McKnight.

Your comment doesn't make sense. If the shoplifters are walking out with merchandise that is in a bag, how would the greeter know to stop them and ask for a receipt if all they are checking is those with unbagged merchandise? The only time would be if the alarm goes off, right?

As for being an adult, I should not have to prove that I am not a shoplifter upon exiting a store. Any store for that matter, not just Wal-Mart.

Let's say we all continue to empower Wal-Mart to do whatever they wish. What happens when it gets to the point that greeters think they can ask for a receipt for ALL of our personal property as we exit the store? What about those new shoes I just purchased yesterday? If the greeter thinks I'm walking out of the store without paying for them, how am I to prove they belong to me since I don't have a receipt on me?

Do you see my point? Now, I have no problem being asked for a receipt. But if the alarm has not gone off, and I refuse to show a receipt, I better damned well be able to continue exiting the store unhindered. Otherwise, Wal-Mart, and the detainer, will find themselves on the wrong side of a lawsuit.

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#19 UPDATE Employee

If you only knew

AUTHOR: J Mcknight - (U.S.A.)

POSTED: Wednesday, July 08, 2009

Being an Asset Protection Agent for Walmart you have no Idea how many shoplifters grab Walmart bags from checkouts or tras, select thier meerchandise they want, head to the back of the store, bag it up and walk out without a second thought. The door greeters are just doing their part to try to deter theft and keepp the pices low for the honest shopper, whom by the way would have no problem showing his reciept and acting like an adult. Put yourself in their shoes having to deal with the few people like you who think their crap dont stink. I have apprehended Police officer, chaplins, CEO's you name it I am in my middle 30 and also an ex peace officer. Just because of your status does not mean you can be trusted. They are not family and do not know you. Grow up and just show the reciept that is what ist is provided to you for "Proof of Purchase"

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#18 Consumer Suggestion

I don't stop

AUTHOR: Tom Boyce - (U.S.A.)

POSTED: Wednesday, July 01, 2009

I look at it this way. They had a product. I bought the product. I own the product and the have the money I used to have. Once they take my money and put it in their cash drawer, the item I purchased belongs to me. It's my property. If I'm leaving a store with my property and someone needs to see a reciept for it, they'd better act nice. If they don't I just ignore them and keep on going.

A Best Buy manager once follwed me out into the parking lot demanding to see my reciept and, without stopping, I asked him if he had seen me take anything. He said that he did not and so I told him that he had no right to look at my property, got in my car and drove away.

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#17 Consumer Suggestion

It is detainment.

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, July 01, 2009

""They are NOT detaining you!
Did they put handcuffs on you? Did they wrestle you to the ground? Did they lock you in the bathroom? No? Then you were not detained. ""

INCORRECT. If they block your egress in such a fashion that your only recourse is to physically move the person aside, they are detaining you.

It is NOT necessary to use handcuffs, wrestle you to the ground, or lock you in a room. Continually blocking your exit, especially when they move to block you if you attempt to walk around them IS DETAINMENT.

The question then becomes; is it LAWFUL DETAINMENT? In MOST jurisdictions it is NOT. In some jurisdictions, such detainment constitutes a "citizen's arrest" and the person (blocker) can find themselves on the wrong end of a false arrest civil suit (as well as the employer.)

Finally, a FEW jurisdictions have passed legislation whereas if they detain you because a "theft prevention" system has alerted as you pass through, that does NOT constitute a "citizens arrest" and is a LAWFUL DETENTION, provided local law enforcement has been summoned-they can detain you until LE arrives. (Such legislation was proposed in NY some years ago, but it was quickly shot down.)

The best recourse is to consult with law enforcement, your State Office of the Attorney General, or research your state statutes to determine what the law is for your jurisdiction.

In other words folks, there is NO ONE ANSWER that is correct for all 50 States.

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#16 Consumer Suggestion

It is detainment.

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, July 01, 2009

""They are NOT detaining you!
Did they put handcuffs on you? Did they wrestle you to the ground? Did they lock you in the bathroom? No? Then you were not detained. ""

INCORRECT. If they block your egress in such a fashion that your only recourse is to physically move the person aside, they are detaining you.

It is NOT necessary to use handcuffs, wrestle you to the ground, or lock you in a room. Continually blocking your exit, especially when they move to block you if you attempt to walk around them IS DETAINMENT.

The question then becomes; is it LAWFUL DETAINMENT? In MOST jurisdictions it is NOT. In some jurisdictions, such detainment constitutes a "citizen's arrest" and the person (blocker) can find themselves on the wrong end of a false arrest civil suit (as well as the employer.)

Finally, a FEW jurisdictions have passed legislation whereas if they detain you because a "theft prevention" system has alerted as you pass through, that does NOT constitute a "citizens arrest" and is a LAWFUL DETENTION, provided local law enforcement has been summoned-they can detain you until LE arrives. (Such legislation was proposed in NY some years ago, but it was quickly shot down.)

The best recourse is to consult with law enforcement, your State Office of the Attorney General, or research your state statutes to determine what the law is for your jurisdiction.

In other words folks, there is NO ONE ANSWER that is correct for all 50 States.

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#15 Consumer Suggestion

They are NOT detaining you!

AUTHOR: Blahsblah2001 - (U.S.A.)

POSTED: Wednesday, July 01, 2009

Did they put handcuffs on you? Did they wrestle you to the ground? Did they lock you in the bathroom? No? Then you were not detained.

What they were detaining was the thing you were trying to walk out of the store with! You were 100% free to drop the item and leave the store unmolested. You had that option throughout the WHOLE ordeal.

I don't understand what makes you people think it is SUCH a HUGE deal to get the receipt and show it to the greeter. He's just trying to do his job. You weren't being harassed, you were just looking for some attention. Or maybe you're one of those people who thinks you're gonna make a ton of money with a lawsuit, and then set off trying to create one.

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#14 Consumer Comment

Response to Candyman47

AUTHOR: Patrick - (U.S.A.)

POSTED: Monday, June 29, 2009

You said:

'I have no love for Walmart but they are absolutely in the right to ask for a reciept.
Too many people get away shoplifting from Walmart. The Manager was an idiot for letting You go, You can't sue for a store enforcing it's policy'


My reply:

As I've stated on many of these reports, yes they have the right to ASK to see your receipt. What they DO NOT have the right to do is detain you for failure to show one. It doesn't matter what Wal-Mart POLICY is, the only thing that matters is the LAW! The law is on the consumer's side with regards to illegal detention and search.

If LP stops you and says they have you on tape shoplifting, that's one thing. But if the door greeter detains you and asks for a receipt simply because you have unbagged merchandise, that is a completely different matter altogether.

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#13 UPDATE EX-employee responds

Actually, Heavenly...

AUTHOR: Jacq - (Canada)

POSTED: Saturday, June 27, 2009

Actually, Heavenly, Wal-Mart has huge life insurance policies on all of its employees. If someone dies at work, the family get a small share of that but the rest goes to the company.

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#12 UPDATE EX-employee responds

Reciept policy

AUTHOR: Candyman47 - (U.S.A.)

POSTED: Tuesday, June 23, 2009

I have no love for Walmart but they are absolutely in the right to ask for a reciept.
Too many people get away shoplifting from Walmart. The Manager was an idiot for letting You go, You can't sue for a store enforcing it's policy

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#11 UPDATE EX-employee responds

Reciept policy

AUTHOR: Candyman47 - (U.S.A.)

POSTED: Tuesday, June 23, 2009

I have no love for Walmart but they are absolutely in the right to ask for a reciept.
Too many people get away shoplifting from Walmart. The Manager was an idiot for letting You go, You can't sue for a store enforcing it's policy

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#10 UPDATE EX-employee responds

Reciept policy

AUTHOR: Candyman47 - (U.S.A.)

POSTED: Tuesday, June 23, 2009

I have no love for Walmart but they are absolutely in the right to ask for a reciept.
Too many people get away shoplifting from Walmart. The Manager was an idiot for letting You go, You can't sue for a store enforcing it's policy

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#9 UPDATE EX-employee responds

Reciept policy

AUTHOR: Candyman47 - (U.S.A.)

POSTED: Tuesday, June 23, 2009

I have no love for Walmart but they are absolutely in the right to ask for a reciept.
Too many people get away shoplifting from Walmart. The Manager was an idiot for letting You go, You can't sue for a store enforcing it's policy

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#8 UPDATE EX-employee responds

Wally world and me

AUTHOR: Heavenly - (U.S.A.)

POSTED: Tuesday, June 09, 2009

I used to work at a supercenter. They put me as a door greeter ONE time. They told me I needed to check reciepts, no problem. Most customers don't care. You didn't steal anything, you really don't care. Then there was one customer who did care. Refused, and left the store. I'm not chasing after this dude. The only thing uninsured in walmart is the employees. they didn't put me back in that position. However, one word to the dude in front of me, Jacob, I think. IF the guy had put his hands on me, there would have been problems. By the way, most of the door greeters are elderly. You're gonna assault an elderly person (and not care), not to have to show a stupid piece of paper? Good luck to you, pal. Hope you sleep well at night.

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#7 Consumer Comment

Funny

AUTHOR: Jacob - (U.S.A.)

POSTED: Monday, April 20, 2009

If i were you i would simply just knock those people out of my way and i wouldnt care who got hurt or who i ran over to get out.

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#6 UPDATE EX-employee responds

Amazed

AUTHOR: Mechanicgtr - (U.S.A.)

POSTED: Tuesday, April 14, 2009

If it were me I would just show them the receipt and be done with it. Don't you have better things to do? The person is only following policy so they can get a paycheck and put food on the table. Why be so rude? If it bothers you that much, then I would recommend you speak to the manager or shop elsewhere.

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#5 Consumer Comment

Thank you Robert

AUTHOR: Stacey - (U.S.A.)

POSTED: Thursday, April 09, 2009

This is just a stupid argument
I have problems with my local Walmart - they no longer ask for receipts
My guess it would have to do with the new security monitors they have in place
You don't like to be "harassed" then stop shopping there

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#4 Consumer Comment

Sorry......

AUTHOR: Newfenoix - (U.S.A.)

POSTED: Thursday, April 09, 2009

Joe,
That is NOT Wal Mart's policy. My wife is a CSM for the company and they can not just inspect any package they want. That is why the manager did not call the police. Wal Mart has a very strict policy dealing with and will be more than happy to post it later. I don't like Wal Mart but policy is policy and this bully violated policy.

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#3 Consumer Comment

Why?

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, April 09, 2009

Why do people that make such a big complaint about this policy, continue to shop there? Well the OP answered this very question, because they have low prices. Yet the OP complains at the end of the report(which is probably the real reason for this report) that they are not unionized, have low benefits and pay minimum wage. Unless you want to take some very big leaps in logic, none of those have to do with the policy of asking for a receipt.

What does asking a customer for a receipt have to do with unions?
What does asking a customer for a receipt have to do with health benefits?
What does asking a customer for a receipt have to do with subsidies?
What does asking a customer for a receipt have to do with wages?

This is not to get into the whole privacy rights issues. I'll just say that laws very by state and in some States asking for a receipt may be legal, in other States it is not. It is up to that person to know that law if they want to push around a 60 year old Grandmom who is just doing what they are told for a job.

Or better yet if you really hate this or any of their other policies then STOP going there.

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#2 Consumer Suggestion

A clue for Joe.

AUTHOR: Patrick - (U.S.A.)

POSTED: Thursday, April 09, 2009

Joe,

A store having a policy to ask for a receipt is one thing, but the store CANNOT have a policy that breaks the law. Stores can ask to see receipts until they're blue in the face, but they CANNOT ILLEGALLY DETAIN YOU for failing to show such receipt, unless they have probable cause to suspect you of shoplifting.

Carrying an unbagged item out of a store is not considered probable cause. Why do you think all these retail stores hire LP? It's their job to monitor the sales floor and identify the shoplifters.

It is not up to the door greeter to decide who is and who is not shoplifting. Nor do they have any legal power to detain you for simply refusing to show a receipt.

Next time you go to Wal-Mart, be sure to take with you the receipt for the shoes you're wearing. They may just ask you to prove they're yours.

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#1 Consumer Comment

IT IS NOT DISCRIMINATION! THAT IS POLICY AT ALL WALMART STORES. EVEN AT THE ONE WHERE EVERYBODY KNOWS ME

AUTHOR: Joe - (U.S.A.)

POSTED: Wednesday, April 08, 2009

and because it is not directed against me personally but is applied to everyone no matter what their age, gender, religion,color, disability, ethnicity., etc.

it is done to EVERYBODY

it is written policy

I have NEVER seen it used to harass or attempt to incriminate or accuse anybody so I have my receipt in one hand and gladly hand lover my sack. the faster they can check and the more I cooperate, the sooner I will be on my way.

IF YOU DON'T LIKE WHAT THEY DO, DON'T SHOP THERE.

THEIR STORE.THEIR RULES.

One of the reasons K Mart went broke here is because the damned shoplifters stole them out of business...

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