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Ripoff Report | WALMART Review - SPRING HILL, Florida
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Report: #160718

Complaint Review: WALMART - SPRING HILL Florida

  • Submitted:
  • Updated:
  • Reported By: WEEKI WACHEE Florida
  • Author Confirmed What's this?
  • Why?
  • WALMART US 19 S, SPRING HILL, Florida U.S.A.

WAL MART AUTO SERVICE CENTER GAVE FREE OIL CHANGE WITH NO OIL! SPRING HILL Florida

*REBUTTAL Owner of company: Ouch, you nailed it

*Consumer Comment: *IF YOUR CAR WAS A TOYOTA, DODGE, OR VOLKSWAGEN, IT'S POSSIBLE THAT THE OIL TURNED INTO ENGINE SLUDGE.....

*General Comment: to the author

*Consumer Comment: Same thing

*Consumer Comment: Similar situation, except I got the oil....... in my COOLANT TANK!

*Consumer Suggestion: We're sorry you bothered, too!

*Consumer Suggestion: We're sorry you bothered, too!

*Consumer Suggestion: We're sorry you bothered, too!

*Consumer Comment: question for the innitial poster.

*Consumer Comment: question for the innitial poster.

*Consumer Comment: question for the innitial poster.

*Consumer Comment: question for the innitial poster.

*Consumer Comment: Another "NO OIL" story

*Consumer Comment: i have seen this before

*Consumer Comment: i have seen this before

*Consumer Comment: i have seen this before

*Consumer Comment: Could be

*Consumer Comment: And to think I get ripped on by some of these geniuses

*Consumer Comment: Duralube's unsubstantiated claims

*Consumer Comment: Why does he need oil

*Consumer Comment: Wow!

*UPDATE Employee: I am an employee...

*UPDATE Employee: I am an employee...

*UPDATE Employee: I am an employee...

*UPDATE Employee: I am an employee...

*Consumer Comment: Kiss What??

*Consumer Suggestion: Dura Lube coundnt be lubed enough to take the hurt out of the FTC ramming them!

*Author of original report: Sorry I Bothered!

*Consumer Suggestion: When the doctors checked Alan, they found absolutely no brain in his head. I guess that explains why he made up his crazy story.

*UPDATE EX-employee responds: Word of advice: stay away from wally world's jr mechanics!

*UPDATE Employee: No way!

*Consumer Comment: Impossible

*Consumer Comment: Impossible

*Consumer Comment: Impossible

*Consumer Comment: Impossible

*Consumer Suggestion: Why wait almost 2 hours?

*Consumer Comment: That is pure Nonsense!

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This report is intended to alert consumers of poor service I received that could have caused major damage to my auto.

Last year, about this time, I went to Walmart with the wife to pick up a few items. Upon arriving I noticed the service writer in front of the tire and auto center positioned to accept customers in the entrance to the auto center, so I quickly decided to get my oil changed since 3000 miles was coming up since my last one. I parked my car at the entrance and was assured that it would take only 30-45 mins to complete the oil change, lube and filter.

We went through the auto dept into the store and started shopping. After about 50-55 mins we returned to the auto dept to find out car still sitting where I had parked it. I patiently waited another 15 mins before I started to lose my temper. I started making comments to other customers, loud enough for the store personnel to hear, getting louder and more hostile every time another 10 mins passed. Finally I directly complained to the employee that looked to be in authority. He finally went into the shop area and spoke to one of the service people after we were aproaching an hour and 45 mins. The car was finally moved into the changing area and after another 10 mins my service order and keys were brought into the service dept. The manager motioned to me and when I got to the register to pay my bill he proudly gave me the keys and stated "It's on the house" which I thought was the least he could do.

Three months later I went to another company to repeat the process. The service writer came in the waiting area and told me to come into the shop as I had to see something.

When I got to the car up in the air he pointed to the drain plug area and the empty pan stating that I had absolutely no oil in my crankcase. He checked for any type of leak or problem but could find no indication that any oil had leaked anywhere underneath the car. He and I were amazed that no apparrent damage had been done to the engine when I realized that I had used both Dura-lube and another similar additive during previous oil changes. To our amazement the stuff must've worked as well as it had on the TV ads.

I have always wondered if I had sustained damage to my engine, how much of a legal snake pit would I have had to go through to be made whole again.

So the moral to this story is: Never assume that because it was free, it was good and It is always better to be safe and check behind the repairman to be sure the work was done properly.
PULL THAT STICK AND LOOK YOUR NEXT OIL CHANGE!

thanks for listening!


Alan
WEEKI WACHEE, Florida
U.S.A.

This report was posted on Ripoff Report on 10/14/2005 05:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart/spring-hill-florida-34613/wal-mart-auto-service-center-gave-free-oil-change-with-no-oil-spring-hill-florida-160718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
36Consumer
1Employee/Owner

#37 REBUTTAL Owner of company

Ouch, you nailed it

AUTHOR: Mark baltimore - (U.S.A.)

POSTED: Monday, May 24, 2010

The oil light would have gone off for insufficient pressure before you drove off the lot!

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#36 Consumer Comment

*IF YOUR CAR WAS A TOYOTA, DODGE, OR VOLKSWAGEN, IT'S POSSIBLE THAT THE OIL TURNED INTO ENGINE SLUDGE.....

AUTHOR: Karl - (USA)

POSTED: Monday, May 24, 2010

shortly after the oil change, and then the damage occurred, right?


If you 'Google' this- ENGINE SLUDGE, you can go to the consumeraffairs website about 'Toyota Engine Problems' and read all of the complaints.

You can also 'Google' this- YOUTUBE TOYOTA ENGINE SLUDGE, and watch the video on the web.

*Keep in mind that Toyota, Dodge, & Volkswagen automobiles have all had the 'sludge problem'. You can do a 'Google' search and find out for yourself.

Thank You


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#35 General Comment

to the author

AUTHOR: Bill d - (U.S.A.)

POSTED: Monday, May 24, 2010

you sir--are an a hole---i actually feel bad for your wife---it is customers like you that cause stress in the workplace--how does that feel?!?!?!?!?--instead of either waiting patiently or just asking for your car back you make a scene and insults towards employees--then you want to rush them just to get your oil chnage done???!!!--tehn you wonder why it was not done correcctly???!!!--providing this story is even true---you alos said you are 55 and have no reason to lie---um--what does age have to do with it--some patholgical liers live to there 80's!!!!----in any case---i have seen cars run without oil---i have seen chryslers come in for there 3000 mile oil chnage with a ticking sound--when you check the dipstick it is bone dry--this may have happened here---my moms chrysler is the same way--she always ran it with no oil---cause it always burned the s**t out of oil--then f course when she did get it "changed"--the car blew a rod----in any case---i suggest you learn a little respect towards one another cause you are the example of a customer who makes an employees workplace a bad and stressful environemnt---if it was me there at this place as one of the customers you wer making complaints to--i would of dismissed you for being a jerk off--i am sure these customers did-if this story is true

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#34 Consumer Comment

Same thing

AUTHOR: james - (United States of America)

POSTED: Monday, May 24, 2010

If this is the walmart on 50, I took my Dodge Ram in there a little over a year ago.  It has a Hemi engine, requiring 7 quarts of oil.   I didn't wait long, and when I paid, something told me to pop the hood and check the oil.  Nothing was even on the dipstick.   I looked underneath the vehicle and seen that the oil filter was changed so I know they serviced it.   I went back to the counter and they swore up and down that they put the required amount of oil in the vehicle.   I finaly got the dept. manager to check the dip-stick and he didn't know what to say.   They put 2 more quarts into the engine and that still didn't show on the dip-stick.  They took the truck back to the lift and drained 2 quarts out and put 7 back in.   So, it does happen.  If I hadn't caught it, they wouldn't have paid for my truck's engine to be fixed, once you drive away, its all on you......

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#33 Consumer Comment

Similar situation, except I got the oil....... in my COOLANT TANK!

AUTHOR: Adam - (U.S.A.)

POSTED: Thursday, October 30, 2008

I would suggest to anyone to never go to Wal-Mart Auto Service Center. I took my car there and they actually put the oil into the coolant overflow tank. I could not believe it. A good friend of mine who is a registered mechanic in the state of PA took a look at it and told me that is what happened because I did not have a blown head gasket. There was no other way for coolant and oil to mix. Even if I did have a blown head gasket, I would have coolant in my oil compartment not the other way around.

They are terrible with cars. I have my ripoff report posted as well if you would like to look and comment.

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#32 Consumer Suggestion

We're sorry you bothered, too!

AUTHOR: Nick - (U.S.A.)

POSTED: Monday, April 03, 2006

What do you expect when you start yelling at people "loud enough for customers and employees to hear", especially when "those employees" are in the midst of servicing your investment?

Did you snap your fingers in front of their vacant heads and repeat their sentences back to them in a mock parody of a mentally handicapped person, too?

I'll bet you were the joke of the day at that Wal-Mart service center. "Oh man, wait until he's on the side of the road in rush hour traffic".

That's why I always treat people with RESPECT.

Do come back and tell us of your other adventures. Customers like you make the world go 'round!

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#31 Consumer Suggestion

We're sorry you bothered, too!

AUTHOR: Nick - (U.S.A.)

POSTED: Monday, April 03, 2006

What do you expect when you start yelling at people "loud enough for customers and employees to hear", especially when "those employees" are in the midst of servicing your investment?

Did you snap your fingers in front of their vacant heads and repeat their sentences back to them in a mock parody of a mentally handicapped person, too?

I'll bet you were the joke of the day at that Wal-Mart service center. "Oh man, wait until he's on the side of the road in rush hour traffic".

That's why I always treat people with RESPECT.

Do come back and tell us of your other adventures. Customers like you make the world go 'round!

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#30 Consumer Suggestion

We're sorry you bothered, too!

AUTHOR: Nick - (U.S.A.)

POSTED: Monday, April 03, 2006

What do you expect when you start yelling at people "loud enough for customers and employees to hear", especially when "those employees" are in the midst of servicing your investment?

Did you snap your fingers in front of their vacant heads and repeat their sentences back to them in a mock parody of a mentally handicapped person, too?

I'll bet you were the joke of the day at that Wal-Mart service center. "Oh man, wait until he's on the side of the road in rush hour traffic".

That's why I always treat people with RESPECT.

Do come back and tell us of your other adventures. Customers like you make the world go 'round!

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#29 Consumer Comment

question for the innitial poster.

AUTHOR: M (FlyingScooter) - (U.S.A.)

POSTED: Saturday, April 01, 2006

When your engine ran that long without oil, how was your MPG?
How does compression work with charred rings?

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#28 Consumer Comment

question for the innitial poster.

AUTHOR: M (FlyingScooter) - (U.S.A.)

POSTED: Saturday, April 01, 2006

When your engine ran that long without oil, how was your MPG?
How does compression work with charred rings?

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#27 Consumer Comment

question for the innitial poster.

AUTHOR: M (FlyingScooter) - (U.S.A.)

POSTED: Saturday, April 01, 2006

When your engine ran that long without oil, how was your MPG?
How does compression work with charred rings?

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#26 Consumer Comment

question for the innitial poster.

AUTHOR: M (FlyingScooter) - (U.S.A.)

POSTED: Saturday, April 01, 2006

When your engine ran that long without oil, how was your MPG?
How does compression work with charred rings?

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#25 Consumer Comment

Another "NO OIL" story

AUTHOR: Marc - (U.S.A.)

POSTED: Thursday, March 30, 2006

Lady brought a 2000 Astrovan in for an oil change and didn't have more than a few drops of oil in the pan. She told me she had added Lucas oil sometime after the last the last oil change, which I figure wasn't refilled. I see the car almost every day and five years later it's still running fine. Strange things do happen.

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#24 Consumer Comment

i have seen this before

AUTHOR: William - (U.S.A.)

POSTED: Thursday, March 30, 2006

hey not sound crazy but i have a mazda proteze 1993 and drove onalmost no oil for abou 900 mile before i knew it was low and it seem fine after?! go figure.(there was about a quart in it the whole time dont know much about how it works but was a little scared at first (still i reallywould not believe if it did not happen to me!)

will, TN

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#23 Consumer Comment

i have seen this before

AUTHOR: William - (U.S.A.)

POSTED: Thursday, March 30, 2006

hey not sound crazy but i have a mazda proteze 1993 and drove onalmost no oil for abou 900 mile before i knew it was low and it seem fine after?! go figure.(there was about a quart in it the whole time dont know much about how it works but was a little scared at first (still i reallywould not believe if it did not happen to me!)

will, TN

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#22 Consumer Comment

i have seen this before

AUTHOR: William - (U.S.A.)

POSTED: Thursday, March 30, 2006

hey not sound crazy but i have a mazda proteze 1993 and drove onalmost no oil for abou 900 mile before i knew it was low and it seem fine after?! go figure.(there was about a quart in it the whole time dont know much about how it works but was a little scared at first (still i reallywould not believe if it did not happen to me!)

will, TN

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#21 Consumer Comment

Could be

AUTHOR: Sam - (U.S.A.)

POSTED: Monday, October 24, 2005

New to the sight. I am an ASE Master certified, GM, Toyota and Chrysler certified technician. Have been in the profession for around 25 years.
Just to comment on the poor oil change from Wal-Mart, we see around 10 oil pans a year from Wal-Mart oil changes, cracked, stripped threads etc...
As far as the no oil story goes, we had a '96? Buick LaSabre come to the shop for some tires and alignment. The tech test drove it before and after the alignment. The customer came to pick up the car and realized she wnated an oil change but forgot to mention it. So I pull the car in and pulled the plug, 3 drips of oil came out. No sign of leaks anywhere. She has never added any additives. Not sure how long it was without oil, but it sure makes you wonder

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#20 Consumer Comment

And to think I get ripped on by some of these geniuses

AUTHOR: Robert - (U.S.A.)

POSTED: Monday, October 17, 2005

Common sense says you cannot run the engine without oil. I know...what is common sense? If any of this crap actually worked, there would be at least ONE car, truck, motorcycle, lawnmower, airplane, "anything with an engine" manufacturer recommending it. Slick50 is the closest any of them has gotten to working, but it requires high temps to bond to the metal. You can gain some improvement in fuel economy with anything that will increase the lubricity of oil, but you cannot go without the oil just because you added something else. This has to be a joke thread. Nobody can be this dense.

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#19 Consumer Comment

Duralube's unsubstantiated claims

AUTHOR: Dick - (U.S.A.)

POSTED: Monday, October 17, 2005

Do a Google on Duralube & FTC to see what they think about it.

You can't just dump any old crap in your crankcase because it's on sale at K-Mart. The crazier the claims, the more likely it's snake oil.

If you're wondering about a particular oil additive, bobistheoilguy.com is a great site for good, solid information.

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#18 Consumer Comment

Why does he need oil

AUTHOR: Alan - (U.S.A.)

POSTED: Monday, October 17, 2005

Why go back for an oil change, I guess all you need is dura-lube. I think this guy is somehow trying to market duralube or something like it. I like the oil fairy story it makes more sense than duralube protecting an engine for 3,000 miles without oil.
HAHA what a great story. Well I am off to pour some duralube in my camry drain the oil and I will be set

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#17 Consumer Comment

Wow!

AUTHOR: Honest Sam - (U.S.A.)

POSTED: Monday, October 17, 2005

Amazing how your oil light or gauge never registed a problem with the oil either...

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#16 UPDATE Employee

I am an employee...

AUTHOR: Jamie - (U.S.A.)

POSTED: Monday, October 17, 2005

and while I agree that you should never ever get your oil changed at walmart, you should also never yell at the associates. They do oil changes based on a thing called first come first serve. There were probably other cars in line before you getting their oil changed and they may have taken a little longer than thought. It's called patience. Second, if you were upset that it took them so long, you should have walked up to the counter, and politely, told them that it was taking too long and you didn't want to wait. They would have cancelled your service and gave you the keys back. Third, what kind of car do you drive that lets you drive it for 3000 miles with no oil? I want that car. None of mine have been able to do it.

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#15 UPDATE Employee

I am an employee...

AUTHOR: Jamie - (U.S.A.)

POSTED: Monday, October 17, 2005

and while I agree that you should never ever get your oil changed at walmart, you should also never yell at the associates. They do oil changes based on a thing called first come first serve. There were probably other cars in line before you getting their oil changed and they may have taken a little longer than thought. It's called patience. Second, if you were upset that it took them so long, you should have walked up to the counter, and politely, told them that it was taking too long and you didn't want to wait. They would have cancelled your service and gave you the keys back. Third, what kind of car do you drive that lets you drive it for 3000 miles with no oil? I want that car. None of mine have been able to do it.

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#14 UPDATE Employee

I am an employee...

AUTHOR: Jamie - (U.S.A.)

POSTED: Monday, October 17, 2005

and while I agree that you should never ever get your oil changed at walmart, you should also never yell at the associates. They do oil changes based on a thing called first come first serve. There were probably other cars in line before you getting their oil changed and they may have taken a little longer than thought. It's called patience. Second, if you were upset that it took them so long, you should have walked up to the counter, and politely, told them that it was taking too long and you didn't want to wait. They would have cancelled your service and gave you the keys back. Third, what kind of car do you drive that lets you drive it for 3000 miles with no oil? I want that car. None of mine have been able to do it.

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#13 UPDATE Employee

I am an employee...

AUTHOR: Jamie - (U.S.A.)

POSTED: Monday, October 17, 2005

and while I agree that you should never ever get your oil changed at walmart, you should also never yell at the associates. They do oil changes based on a thing called first come first serve. There were probably other cars in line before you getting their oil changed and they may have taken a little longer than thought. It's called patience. Second, if you were upset that it took them so long, you should have walked up to the counter, and politely, told them that it was taking too long and you didn't want to wait. They would have cancelled your service and gave you the keys back. Third, what kind of car do you drive that lets you drive it for 3000 miles with no oil? I want that car. None of mine have been able to do it.

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#12 Consumer Comment

Kiss What??

AUTHOR: Dave - (U.S.A.)

POSTED: Monday, October 17, 2005

If you knew anything about motors, you would know how ridiculous your story is. It doesn't matter what you have 'protecting' your motor, there are parts inside the engine that require constant internal lubrication.

What probably happened is this:

The oil fairy (they're from California), snuck under your car while you were talking to the mechanic and undid your oil filler bolt. He drank the oil, ate the bolt, and left the scene looking for his next unsuspecting victim that previously had their oil changed at Wal-Mart.

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#11 Consumer Suggestion

Dura Lube coundnt be lubed enough to take the hurt out of the FTC ramming them!

AUTHOR: Shawn - (U.S.A.)

POSTED: Monday, October 17, 2005

Please see article available from FTC, where Dura-lube pays up 2 million- OUCH!

WWW.FTC.GOV/OPA/2000/03/MOTOR.HTM

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#10 Author of original report

Sorry I Bothered!

AUTHOR: Alan - (U.S.A.)

POSTED: Sunday, October 16, 2005

This is for all of you that have been so kind with your comments on my story!

My only intent in passing this story along was to participate in something that I thought was a valuable asset to consumers, namely the "Ripoff Report" I am 55 years old and have no need to make up a story for anyones entertainment, even my own. I stated the facts as they happened and if you chose not to believe them that's your perogative.

I would submit to those who casts stones. Have you ever tried Duralube or Prolong? The only reason I did was because they were marked down to $5.00 at a Kmart and I thought they could not do any harm to add to the oil change. All I can say is, it is the only explanation I can think of for there being no damage to my car. I do not believe everything I see on tv either but before I call someone a liar I would at least give it a try first? The only thing I know for sure is that regardless of the cost, it will be in every engine I own from motorcycles to lawnmowers from now own. And to those of you that scoff; KISS MY a*s!

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#9 Consumer Suggestion

When the doctors checked Alan, they found absolutely no brain in his head. I guess that explains why he made up his crazy story.

AUTHOR: Paul - (U.S.A.)

POSTED: Saturday, October 15, 2005

Then, they bent him over and shoved their dipsticks up his a*s. They didn't find any brain there either.

Here's a tip. If you file a complaint here, make it the god's truth. Your complaint could be read by millions of people. Many of them will spot a bullshit story a mile away.

Filing a fake complaint against a company will just make you look like a liar and a fool!

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#8 UPDATE EX-employee responds

Word of advice: stay away from wally world's jr mechanics!

AUTHOR: Kathie - (U.S.A.)

POSTED: Saturday, October 15, 2005

I worked for a super walmart for 2 years and I would NOT have my car serviced by them. If you work there long enough when a job[s]get posted anyone can apply for that position. My wally world they had boys just out of high school 17-18 with NO mechanic experience doing those jobs. they went from stock boy to mechanic Very scary. It was on the job training. If I need repairs on my car I would expect the mechanic to be certified. Its a buyer beware.

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#7 UPDATE Employee

No way!

AUTHOR: Shandra - (U.S.A.)

POSTED: Saturday, October 15, 2005

First let me start by saying there is NO WAY your car could run that long with no oil.
Second as far as your wait thats your problem when you sign up for service they always tell you about how long the wait will be. Im sick of people coming in and telling them 2 hours and then they b***h about it if you dont want to wait dont sign up. Go some where else. If it were me I wouldn't have given you your oil change for free, and Im surprised the associate did.

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#6 Consumer Comment

Impossible

AUTHOR: Dick - (U.S.A.)

POSTED: Saturday, October 15, 2005

There is no way in heaven, hell or earth that your car went for three months with NO oil. I don't care if you had Duralube, or chicken fat, or crisco, or K-Y Jelly in there, it didn't happen.

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#5 Consumer Comment

Impossible

AUTHOR: Dick - (U.S.A.)

POSTED: Saturday, October 15, 2005

There is no way in heaven, hell or earth that your car went for three months with NO oil. I don't care if you had Duralube, or chicken fat, or crisco, or K-Y Jelly in there, it didn't happen.

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#4 Consumer Comment

Impossible

AUTHOR: Dick - (U.S.A.)

POSTED: Saturday, October 15, 2005

There is no way in heaven, hell or earth that your car went for three months with NO oil. I don't care if you had Duralube, or chicken fat, or crisco, or K-Y Jelly in there, it didn't happen.

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#3 Consumer Comment

Impossible

AUTHOR: Dick - (U.S.A.)

POSTED: Saturday, October 15, 2005

There is no way in heaven, hell or earth that your car went for three months with NO oil. I don't care if you had Duralube, or chicken fat, or crisco, or K-Y Jelly in there, it didn't happen.

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#2 Consumer Suggestion

Why wait almost 2 hours?

AUTHOR: Joe - (U.S.A.)

POSTED: Friday, October 14, 2005

First of all, it amazes me you waited that long before grabbing your keys and leaving. Second, I think you were out of line to start getting loud and obnoxious, just leave if you're not happy with the service (it's only an oil change). I'm pretty sure if the car was sabotaged it was a direct result of your behavior. Third, I agree with the earlier poster that it is impossible to go 3K miles with no drain plug.

Word of advice, always check your fluids at every fill-up (as most manuals state).

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#1 Consumer Comment

That is pure Nonsense!

AUTHOR: Dave - (U.S.A.)

POSTED: Friday, October 14, 2005

I don't care WHAT product you use in your engine, there is NO FRICKING WAY your car could've gone 3000 miles without oil in the crankcase. You engine would've thrown a rod with the first hour, if you believe the the TV ads... what a crock

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