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Report: #204762

Complaint Review: Washington Mutual - Milwaukee Wisconsin

  • Submitted:
  • Updated:
  • Reported By: PHILADELPHIA Pennsylvania
  • Washington Mutual P.O. Box 3139 Milwaukee, Wisconsin U.S.A.
  • Phone: 866-926-8937
  • Web:
  • Category: Banks

Washington Mutual Dishonest, deceptive practice Milwaukee Wisconsin

*Consumer Comment: Washington Mutual Sucks and Should leave innocent people alone

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My husband and I filed for a modification with Washington Mutual of CA in February 2006. After a lot of paperwork we were accepted by a modification specialist by the name of Pam... ( we have the last name and her phone number} She called us to let us know that we were accepted and that we would be getting the papers in March 2006. We had to pay a down payment of over 600.00 which would put us current and the next payment would be in May.. we received the papers and a rep from WA came to our house to have my husband and I sign documents.. We were then told to have our signatures notarized ..which we did.. we have the mod papers telling us the mortgage payments and what our fees covered which included the taxes for the property.. We then paid the mortgage for May... I have a email setup with WAMU showing that whenever a mortgage payment is made it will go to my email as a paid notification.. Of which I had received 3 email alerts.. Next we get a registered letter in the mail saying that we were behind in our payments since Feb 2006 and that a forclosure was in the works...

Well my husband then called the default department (Barry.. we have his last name and phone number also) and he called Pam who then cleared up the forclosure ..but admitted the paper work was set up wrong... that was in the beginning of April 2006... My husband then proceeded to leave Barry voice mgs asking them what the problem was.. still no answer... Meanwhile we get a letter from WAMU stating that they paid our taxes and we had to pay them back about $200.00 more a month for the next year! Well the taxes are listed in the modification plan that was mailed to us... We were told that sometimes the taxes are included and sometimes not???...

Now we have received ANOTHER foreclosure notice in the mail indicating we have been behind in our payments since March?? What is going on? My husband went to a counceling service to try to get some help but then when the mortgage company was called they ( the person my husband sat with got the persons name) said the down payment we made were for fees...This is not what we were told... We were told by Pam that the downpayment covered the back payment which included taxes on the home and that we were to start paying in May... we do have receipts for the money sent to WaMu.

With all these class action lawsuits and angry customers against WaMu.. and WaMu is doing the very thing to us that is going on in the law suits...Also all the emails that is covered by ripoffreport.... why isn's anything being done about WaMu and their practices?

Patricia
PHILADELPHIA, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 08/06/2006 08:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/washington-mutual/milwaukee-wisconsin-53201-3139/washington-mutual-dishonest-deceptive-practice-milwaukee-wisconsin-204762. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Washington Mutual Sucks and Should leave innocent people alone

AUTHOR: Karen - (U.S.A.)

POSTED: Monday, August 07, 2006
I am so sorry you had to go through that. I am sick just sick of this company I can scream. I have a report on here about WAMU because they didn't pay my home owners insurance out of my escrow and here I have a fire and lose everything and the sob's are not held accountable. This is such BS!!

What is this world coming too. When I became disabled I begged Wamu to work with me and they wouldn't. Now they hand you all this BS, about "we will send you out modification papers, fill them out and someone will be in touch " then they call you and want to make some outrageous deal with you to save your home.

If I had that kind of money I would have been able to pay my mortgage on time in the first place. What are we supposed to do? First it was becoming disabled and they wouldn't work with me, then I lose my house to a major fire and I am screwed again. Someone has to help us.

I have taken my case to a couple of attorneys but for some reason I keep getting matched up with jokers who just want my money and do not want to do the work. I have an apology letter from them stating there Mistake and everything. I have every bit of paperwork I need to nail these bastards to the wall.

Can somebody please help with Lawyer Info In Maryland that would be willing to take my case on? Will someone please Help this other family with there dilema? Someone Help Us please.
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