Western Union Cheated me of refund Englewood Colorado

Last fall (9-28-17) I sent Dish (Network) a payment of $55.63.

When I called Dish back they said they never received it. I called

them several times to confirm this. After calling them over the course

of 13 days I sent them an electronic transfer for $55.63 which they

confirmed they received on 10-12-17. On this same day I mailed

a refund request to Western Union for $55.63. The information said

the $15 fee could be taken out of the refund so I included a letter

telling them to do so which they did not. They sent me a letter saying

I needed to include a $15 fee, so I had to wait a few weeks to

save an extra $15 which I sent with the next request on 1-3-18. They

cashed the $15 on 1-12-18 but are now refusing to pay me my refund of $55.63.

I've called them several times since but to no avail. I am out $70.63.

They already admitted the MO was not cashed with the first letter.

I knew Western Union was a bad company. They admitted to fraud and

had to pay off a lawsuit recently. I could not find another company so

I went with them. Do not use Western Union! If a company loses your

payment Western Union will not refund your money. Knowing this company

cheats people at least I kept the receipts to document what happened.