Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #986986

Complaint Review: Whirlpool water heater - Internet

  • Submitted:
  • Updated:
  • Reported By: Tabitha125 — godley Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Whirlpool water heater Internet United States of America

Whirlpool water heater Whirlpool water heater Not counting they don't last they also have the worst CSR i have ever had to deal with they acted like i was a lier Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I bought a water heater that had smart box on it so it would save money. It worked about 5 years and then sprung a leak being a 50 gallon water heater and i live in a double wide it melted the flooring for the most part. I had to call my insurance company out and file a claim. I found out my water heater was still under warranty but that didnt help the thousands of dollars the water heater caused when it leaked. I callled whirlpools CSR and finally got to file for a replacement after having to pay a plumber to trouble shoot it was really leaking. They acted like i was a lier, when im the one with a 760.00 deductible and during the holidays made it worse. The CSR must be trained that everyones a lier cause they are rude. Anyway i finally got RA# took it to lowes got a replacement not a smart one like i had but one down cause they have done up so much they would not exchange it for one just like the one i had but i did get a 50 gal. I got it home had it installed another fee to add to my list of fees. A few days went by and i began noticing water in the pan and it wasnt coming from the pipes i had to contact the plumber again as soon as i got time. During this time frame my mother broke her him and was having to have surgery and then be put in rehab hospital to learn to walk again. Her health isnt good as it was. I finally got to get plumber out to check water heater and he said its got a lick in tanking area. so being close to 30 days and not wanting to have to pay for him to come back out i had him uninstall it and took it to lowes to exchange it. I was 4 days over my 30 days the lady said. She said i would have to call CSR for whirlpool and get a RT# well here we go again. I Got another rude CSR that acted like i was a lier and refused to give me a RT# without reinstalling it. By this point i was in tears. The lady at lowes said call them back and ask for manager. I ended up calling back got a nice nice lady didnt think whirlpool hired them. Im sure she wont be their long. Anyway i told her what happened i told her who my plumber was and after answering all her questions, i got my RA#. I went back into lowes i gave the lady out return the number she looked at me said thank you and go get what you need. I told her NO dont think i will be buying another water heater from Lowes ever ever never and i will never ever ever buy another whirlpool product AGAIN... I left and when to Home Depot took out extended warranty so they do the work if something happens by chance Again. I hope my story helps someone keep from going through what i have had to so far with whirlpools rude no compassionate jerks. When i was having a bad time and out a lot of money thinks to  Whirlpool 

This report was posted on Ripoff Report on 12/26/2012 06:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/whirlpool-water-heater/internet/whirlpool-water-heater-whirlpool-water-heater-not-counting-they-dont-last-they-also-have-986986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now