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Report: #1284654

Complaint Review: White's Pit Stop - Schererville Indiana

  • Submitted:
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  • Reported By: Steve — Maryland USA
  • Author Confirmed What's this?
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  • White's Pit Stop Schererville, Indiana USA

White's Pit Stop No Communication-falsely identified inventory Schererville Indiana

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A week ago, I ordered a BG Fuel Pres Regulator through White's. I was skeptical about using some Mom & Pop shop I have never heard of, and did not check reviews, but I placed the order anyway because I needed the part in a timely manner. I received a confirmation, but was not given/updated with a tracking number. So, a week after receiving no regulator, I called. I was told, "you know BG went out of business 7 years ago?". I said yes I do know that, but I ordered this part because it matched my nitrous regulator and it is the only one with the larger input/outputs I need, so I don't have to change my lines.

I figured that a part listed on your website is in stock as NOS...certainly if it was no longer available,I would think after 7 years they would have had a chance to remove it from the site! Then I said that someone should have contacted me to let me know this, instead of letting me sit around for a week waiting for a part that should have been in by now - I mean, how in the hell do they run a proper website when a confirmation order is sent but no communication is made about a fault of their own!? A customer should not have to call and inform them that we have not received an item! This is the worst online experience I have had and I do everything online! Thanks for wasting a week of my time, White's Pit Stop! As its name implies, it's a pit stop, and that's all you should take it for...

This report was posted on Ripoff Report on 02/03/2016 09:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/whites-pit-stop/schererville-indiana/whites-pit-stop-no-communication-falsely-identified-inventory-schererville-indiana-1284654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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