Report: #1374122

Complaint Review: Whitley's Transmission

  • Submitted: Fri, May 19, 2017
  • Updated: Fri, May 19, 2017
  • Reported By: Susan — Islamorada Florida USA
  • Whitley's Transmission
    381 Industrial Park Drive
    Lawrenceville , Georgia

Whitley's Transmission When you're feeling like Marissa Tomei in My Cousin Vinny Lawrenceville Georgia

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We were in the Gwinnett County GA area last week visiting from South Florida when we experienced a transmission problem with our 2010 Chrysler Town and Country. At the HIGH recommendation of a close family member we had the vehicle towed to Whitley's Transmission. First off their 'recommended' tow operator charged $90 to take it 9 miles.... THAT should've been the first red flag as to the unethical, rip-off tactics employed by this supposedly trustworthy,, family-owned since 1961, 'Christian' organization. Loi, the OWNER called the next day and informed us we needed a BRAND NEW FACTORY transmission for $4,500. We immediately got a ride, picked up our vehicle which by the way was still drivable and the ONLY reason we even towed it there to start was because of fear-mongering by their employee Alan that driving it at all could cause further damage and being 800 miles from home decided to take him at his word. [continued below]....

..... My husband drove it off their lot and back to where we were staying without incident. We then called and they came the next afternoon right to our location. Turns out I was correct in MY initial diagnosis that it was the VLP sensor.... an $18 part that took less than 2 hours to install. The bill from came to a grand total of $228 with parts, labor, and a tranny flush and filter to boot. Men... ALWAYS listen to your woman... it can save you jail time or at the very least a whole lot of Dinero ;)

This report was posted on Ripoff Report on 05/19/2017 08:52 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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