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Report: #349428

Complaint Review: Wilfredo De La Cruz Professional Services - Silver Spring Maryland

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  • Reported By: silver spring Maryland
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  • Wilfredo De La Cruz Professional Services Silver Spring, Maryland U.S.A.

Wilfredo De La Cruz Professional Services BE CAREFULL WITH THIS MAN WILFREDO DELA CRUZ PROFESSIONAL SERVICES HE Silver Spring Maryland

*Author of original report: MY APOLOGY TO MR WILFREDO DELA CRUZ

*REBUTTAL Owner of company: Wilfredo De La Cruz Professional Services

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In May 2008, I hired Wilfredo Delacruz Professional Services to troubleshoot the house central air unit. Mr. Delacruz stated that I needed a new unit. I agreed to replacement. DelaCruz stated he would install an AC unit and rework the air handling unit for a total fee $1700. He removed my old unit and installed a used unit stating it was cheaper than buying a brand new unit and this used one was more like a Nuused unit. Mr. Delacruz stated then old unit was trash, beyond repair. I paid an $800 deposit at the beginning of the job with the agreement of paying the remaining balance in two installment payments. As agreed I went to Mr. DelaCruzs home to pay my first installment ($500) afterwards I went to visit my friend, the person who recommended Mr. Delacruz for the job, while at my friends home I notice that she too had changed her AC unit. The unit was very familiar to me. I noticed that the unit at my friends house was my old unit, the one that was beyond repair. I recognized the unit because my old unit had very distinctive paint marks that my children made playing with paint. I after this I decided to look him up on line and to my surprise he is a non licensed Apprentice and doesnt have insurance. I suggest that everyone is careful because even thou he was recommended by a friend this didnt mean he was a friend and I went in to an agreement assuming that by trusting a friend I could automatically trust an unknown individual.

Richard
silver spring, Maryland
U.S.A.

This report was posted on Ripoff Report on 07/09/2008 08:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wilfredo-de-la-cruz-professional-services/silver-spring-maryland-20903/wilfredo-de-la-cruz-professional-services-be-carefull-with-this-man-wilfredo-dela-cruz-pro-349428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 Author of original report

MY APOLOGY TO MR WILFREDO DELA CRUZ

AUTHOR: Richard - (U.S.A.)

POSTED: Monday, August 18, 2008

I MADE THE MISTAKE PUBLICY. I WILL APOLOGIZE PUBLICLY.
PROBLEM HAS BEEN RESOLVED

RICHARD SS MD

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#1 REBUTTAL Owner of company

Wilfredo De La Cruz Professional Services

AUTHOR: De La Cruz Professional Services - (U.S.A.)

POSTED: Tuesday, August 12, 2008

I have worked as a Chief Engineer for 19 yers for a large company and supervised seventeen full-time and four part-time employees. I am an licensed universal EPA technician for heating/airconditioning/refrigeration. I gradated from NAPE over 20 years ago. I have taught Heating, Refrigeration, and Air-conditioning in a school located in Wheaton, MD. I am an honest and reliable individual that seeks 100% customer satisfaction.

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