Report: #947509

Complaint Review: Willow Creek Assisted Living

  • Submitted: Thu, September 27, 2012
  • Updated: Sat, October 20, 2012
  • Reported By: Care Check, Las Vegas — United States of America
  • Willow Creek Assisted Living
    8374 West Capovilla Avenue
    United States of America

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We have information that should give caregivers pause before placing a loved one at Willow Creek Assisted Living in Las Vegas.

Donald Herman, Managing Member at Willow Creek, is a ticking time bomb. Not only has his mismanagement of the facility led to the resignations of Willow Creek's president of operations as well as their head of marketing as a result of shady business practices related to the financial proceeds there -- misappropriation of funds -- but we now have knowledge of a suicide there that is directly related to Donald Herman's cavalier attitude towards firearms.

Donald Herman's lack of discretion and concern for securing high-powered weapons has led to the death of his nephew. Donald Herman gave his nephew an AR-15 assault rifle, and  his nephew used it to commit suicide. The AR-15 is a semiautomatic, civilian version of the military's M16 rifle.
Herman also carries around a backpack that holds high-powered hand guns as well as pain pills, such as Dilaudid, a powerful narcotic, which he abuses regularly. Guns and drugs, even legally obtained prescription medications, are a dangerous combination at any level. Think about it. Is Willow Creek the kind of place you'd want to have your parents or loved ones residing?

Donald Herman took millions of dollars from his former fiancee, Julie, and her family for his operation at Willow Creek. And how does he handle that investment? By squandering those millions on matching Lexus's, several ATV vehicles and hundreds of guns.

Is this the kind of activity you want to hear about relating to the Managing Member of an assisted care facility like Donald Herman and Willow Creek Assisted Living in Las Vegas?

It's time for the public to know what's really going on behind those closed doors.

This report was posted on Ripoff Report on 09/27/2012 12:55 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE EX-employee responds


AUTHOR: Jennifer Day - (United States of America)

People who get unjustly fired tend to be bitter and they lash out with good reason.
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#2 Consumer Suggestion

re: Willow Creek

AUTHOR: TW11 - (United States of America)

I'm with you, Care Check. Wouldn't a great solution be for Willow Creek to come out and say that these conditions either didn't exist or don't exist now? Seems like a simple thing to do if the allegations are untrue. The fact that they're instead saying that they take this "extremely seriously" and that an investigation has been instituted and is ongoing, and trying to pass off the allegations as the work of former disgruntled employees only raises suspicion with them and indicates that the original info posted, as hard to read as it may be, is true.
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#3 Author of original report

re: Willow Creek

AUTHOR: Care Check, Las Vegas - (United States of America)

LOL?!? Seriously? You think this is a laugh-out-loud matter? Not lies. Not lol lies. Not rumors. Not deception. Not malicious. Not defamatory. Facts. Bricks in the wall. This information is not commonly available to the public. But they need to know what's really going on so they can make informed decisions on where to place their loved ones for long-term assisted living care. An environment such as the one that exists at Willow Creek is unhealthy at best, and there are other options for people.
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#4 Consumer Comment

Two Bitter, Fired People Exact Revenge

AUTHOR: truthteller - (United States of America)

Unprofessional, incompetent and indecorous people will stoop to levels like this: sitting at home, sad, alone, bitter and mad at the world because they believe that they were somehow unjustly fired, or as they so clumsily labeled it in this fantasy piece they wrote, resigned these are grown adults who are misappropriating their anger on others, instead of reflecting on their own short-comings, and their lack of professional aptitude, which would at least afford them the opportunity to make necessary life & professional changes to avoid more humiliating terminations.

The two people who claim that they resigned are liars.  They were fired.  And for good reason.  What should have happened is that they left peacefully and  thought about what they did wrong and planned to make professional corrections.  What actually happened is that they lashed out, spreading lies, telling half-truths, and using their lap-tops as weapons of mass destruction, like awkward teenagers, throwing unhinged hissy-fits because they cant go out to a party.

After reading these lies, posted on such a trashy and disrespected website, is it any wonder that they were let go?  This behavior is indicative of how they performed at work.  When they were not impishly plotting against their own spouses, they were directly (and indirectly) wreaking professional havoc on the company.

Its better for everyone that these two incompetent hucksters are no longer a part of the Willow Creek team.  As you can see by the bitter tone, and the deceptive verbiage in these postings, they will certainly not be missed.

I hope that these two people find a healthier way to deal with their personal shortcomings.  And I hope that they find some peace and realize that they can use this experience to better themselves, but they need to stop lying and spreading hate & hostility.

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#5 UPDATE Employee

re: Willow Creek

AUTHOR: Willow Creek - (USA)

The contents of the malicious and defamatory statements posted on this website have come to the attention of the Willow Creek management. Willow Creek takes theses malicious and defamatory statements extremely seriously and has instituted an investigation that is ongoing.

These malicious and defamatory statements were posted by disgruntled former employees that were recently terminated for cause from Willow Creek. The defamation of Willow Creek, and the invasion of privacy of its employees is being investigated by the appropriate authorities and the appropriate legal action will be taken.

Willow Creek strives to have the highest performance standards and customer service available to its clients and patients in the Las Vegas area.  Please call our corporate office if you have any further questions.

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#6 Consumer Comment

Lol, lies.

AUTHOR: Jason - (United States of America)

I have known Don Herman personally and professionally  for years.  He always handles himself and his business above reproach. It is truly sad that employees fired for misconduct can slander a man and a company with no proof. I have seen him effected by the loss of residents of his facilities. To watch an owner of a business like Willowcreek be personally affected by such tragedy speaks volumes of the type of man he is.

Furthermore what anyone chooses to do as a hobby in their personal lives in no way affects their business life. Don is an avid gun collector but does so responsibly and safely. Someone could commit suicide in countless ways and insinuating that Don is responsible for anyone's death because he gave them the weapon as a gift is cowardice and pathetic. The person that wrote this article is the same type of person that blames cars for killing people in accidents instead of drivers or McDonalds for making kids fat instead of bad parenting.
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#7 Consumer Comment


AUTHOR: Tired of beinburnd - (United States of America)

It is sad that rumors and lies are allowed on this site. People who get fired, for reasons their families should really look into, shouldn't be spouting this type of lie.  Willow Creek has always been good to their residents. I do not work there, and I know th residents would love the chance to answer to this type of attack on their home.
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#8 Consumer Comment

Willow Creek info

AUTHOR: Jerri - (United States of America)

Suicide? Guns and drugs? Resignations? Squandering investment money? I thought this was supposed to be an assisted living facility not a crazy action movie set. You asked, is Willow Creek the kind of place you'd want to have your parents or loved ones residing? After reading about what's going on there, my answer is most assuredly NO!

THANK YOU for posting this info.
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