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Report: #536148

Complaint Review: WORLD ECM-THOMAS THOMPSON - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: THIEF, LIAR, FRAUD — Schaumburg Illinois United States of America
  • Author Not Confirmed What's this?
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  • WORLD ECM-THOMAS THOMPSON 934 N. University Dr., #286 Internet United States of America

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  In Oct. of 2006, I mailed the Computer from my Volvo to Mr. Thompson to recondition. He initially quoted me $275.00, but actually charged me $349.00. It took him 8 months to get it back to me. When I received it, it did not work and my car would not start.


  I called and e-mailed him many times during this period. Whenever I spoke to him, he told me my computer would ship Friday of that week. He also took my phone number 7 times and never returned my calls.


  In Feb. of 2007 I registered a complaint with the local BBB in Florida. as Mr. Thompson is not a member of the BBB, he could care less. My complaint got me a rude & foul e-mail from him.


  When I found the Computer did not work, I called him and we discussed the problem. He is VERY arrogant, and considers himself akin to a Brain Surgeon.  He also devoted most of the call to telling me his problems. He asked me to ship it back, as he offers a lifetime guarantee. That was July, 2007.


  It is now Dec. of 2009. He has $350.00 of my money, and my computer. He again will not return any of my e-mails or voice mails. I purchased a used Computer locally so I could drive my car. I will also be reporting this to the FTC, FBI Cyber Fraud Division, US Postal Service and the BBB (just to piss him off)!

This report was posted on Ripoff Report on 12/08/2009 06:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/world-ecm-thomas-thompson/internet/world-ecm-thomas-thompson-liar-and-thief-internet-536148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
3Employee/Owner

#4 REBUTTAL Owner of company

Are you going to answer me??

AUTHOR: WorldECM - (USA)

POSTED: Wednesday, May 09, 2012

I don't see your email address or phone# so when you get this just call me and I'm sure we can work something out...

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#3 REBUTTAL Individual responds

I have no clue who this nameless person is...

AUTHOR: WorldECM - (United States of America)

POSTED: Friday, December 18, 2009

Sorry but I don't remember you, I have thousands of Happy Customers each year.. But Im sure not every one has a happy ending. If you want to talk to me about this matter you should call me not waste time posting here... #1 have this all removed and lets then talk.

Happy Holidays

Worldecm.com

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#2 Author of original report

WORLD ECM-MR. THOMPSON

AUTHOR: TAKEN BY A THIEF - (United States of America)

POSTED: Wednesday, December 09, 2009

Mr Thompson, I will not play this game with you again. I saved EVERY e-mail dating back to 2006, the BBB information and the tracking and insurance slips from the post office. As this is the 21st Century, I am not liberal about posting my personal information on any web site. If you would like, I will post my e-mail addy and name. Just to refresh your memory, I own a 1991 Volvo 740 with B230FT engine and Automatic Transmission. The original ECU, which you "repaired" once and currently have at your shop,  (unless you tossed it),  is a Bosch K-Jetronic #000-280-000-563. The reason I returned it to you was the cold start injector would not fire. The ECU currently running my car is Bosch K-Jetronic #000-280-000-967, a reploacement for the original. I have been driving on it for a year. As I have lost my house, health insurance and job and am now on Disability, you can surely see why I feel cheated. Say what you will. I have documentation, you have my money AND computer. Is that a mistake too?

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#1 REBUTTAL Individual responds

I have no clue who this nameless person is...

AUTHOR: WorldECM - (United States of America)

POSTED: Wednesday, December 09, 2009

Sounds like somethings other then what this person has said may have happened, in any case I don't see the persons name and info to look them up. I don't recall who this may have been. After 5 years and thousands of customers a few may have been unable to be made happy.

If you look on Ripp off reports you will see they have complaints on every major company like Walmart, Sears, JC Penny and on and on... I guess I have arrived now...

We offer a LIFETIME WARRANTY and we rebuilt nearly any and all computer control modules from fords to exotic cars like Ferraris.. We charge a flat rate to work on units and the price range is from $149 to $598 for our labor. Many units are rebuildable and those customers save Thousands over dealers prices for replacement units. I feel we are doing a great service and we ship World Wide.

It's still not a perfect service but in the event we can't rebuild a customers unit we accept the loss of time and put the repair labor cost towards the replacement unit and the customer just needs to pay the difference in the price.

I know this is very fair yet some customers feel they would rather get ALL their money back and let us go out of business instead. But to those who feel that way sorry we can't refund your money on labor if we can't upgrade you to a sale at least and make something for our time and services to try and help you.

If you don't feel thats fair how about you go to the dealership and pay them lets say as in the case of a Mercedes computer we recently had to find. The dealer wanted $5,000 USD for this same unit we offered to rebuild for $349 and we give our LIFETIME WARRANTY!

The unit was not rebuildable due to the main processors being damaged and unreplaceable. So we located a replacement for a cost of just $449 thats a $4,500 difference in the price of the dealers list price.

So are we a Ripp off?? I think anyone who is smart enough to read this can see we are HEROS.. Give me a call if you need our help I will do my best to save you time and money! 1-770-406-6011

Thank you,

Thomas Thompson

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