Report: #40086

Complaint Review: Worldcom Wireless - Needham Massachusetts

  • Submitted:
  • Updated:
  • Reported By: 14534 New York
  • Worldcom Wireless 817 Highland Ave Needham, Massachusetts U.S.A.

Worldcom Wireless rip-off billing & how to fix Needham Massachusetts

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
We had similar problems with fraudulent billing as many others have described and went through a year of phone calls, faxes, commitments to credit our account which never happened, etc. Finally, when we were sent to extortion note about the collections company, we decided to escalate.

We had taken detailed notes of every conversation: date and time, person we talked to (with 4 digit extension number id), all of what was discussed, confirmation numbers, departments we taled to, phone numbers we called. We typed up all these notes into a document. I called the Worldcom Wireless collections number and got the physical address of the Executive Escalations department.

I then sent two packages, return receipt: one was to the executive escalations; the other was to the New York State Office of the Attorney General Consumer Protection Bureau.

I provided Worldcom with a copy of my letter to the Att'y Gen'l. In the packages were the notes, copies of the orignal contract and calling plan and previous faxes I had sent. About three weeks later, I got a letter from Worldcom applying a full credit to our remaining balance.

If you believe you're right and can prove it, you should fight and get the state agencies to help you. That's their job.

Rochester, New York

This report was posted on Ripoff Report on 01/04/2003 02:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/worldcom-wireless/needham-massachusetts/worldcom-wireless-rip-off-billing-how-to-fix-needham-massachusetts-40086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now