Complaint Review: Worthpoint Inc - Dublin Ohio
Worthpoint Inc Goantiques.com I signed up for a seven day free trial. As I was searching for the value of my antiques I was notified by a pop up window I had used up the amount of searches allow by the free trial. If I wanted to Dublin, Ohio
*Author of original report: Contact request
*UPDATE Employee: WorthPoint Requests to Resolve this Issue
I signed up to Worthpoint for a seven day free trial. This inclued a certain number of free searches to look up the value of antiques. During my searches, I was notified with a pop up window that I had used up my allowed searches using the free trial and if I wanted search further I would have to sign up for a membership. I did not sign up for a membership, and left the web site. I have since found two months of charges of $14.99. BTW, I found just as much info for the value searching the web as I did with Worthpoint. Most of the info they have is available for free. Thankfully I found these charges before more charges were deducted.
I went through the Worthpoint web site to an online help person. I explained as above and was told that they would cancel my account but would not refund any payments. I asked for a phone number to speak to a supervisor. I received the same response.
I filed a complaint with the Atty General and the BBB. I happened to find this site and posting this here as well. This is a well known type of scam and Worthpoint, goantiques.com, etc must be held accountable for these practices. I am going to start a facebook page to further the knowlege of the trickery Worthpoint engages in!
This report was posted on Ripoff Report on 03/08/2013 02:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/worthpoint-inc/dublin-ohio-43017/worthpoint-inc-goantiquescom-i-signed-up-for-a-seven-day-free-trial-as-i-was-searching-1025710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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