Complaint Review: Worthpoint.com - Atlanta Georgia
- Worthpoint.com The Queen Building, 5 Concourse Pkwy NE Atlanta, Georgia USA
- Phone: 877.481.5750
- Web: www.worthpoint.com
- Category: Auctions
Worthpoint.com Worthpoint Corporation Deceptive Advertising and Billing Practices! Atlanta Georgia
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2/23/16 signed up for 7 day free trial, used site for one evening. Site very slow, did not provide information I was looking for. Cancelled, received confirmation subscription was cancelled via email. Looked at my credit card account a few days later and saw they billed me for $539.99, annual subscription. I was shocked! First the site makes it appear if you choose the annual subscription choice you save 50% and it is billed in monthly installments. So I called them today, 2/25/16, and spoke to the customer service person. Who informed me of how it works. It is 7 days or 7 lookups! I certainly wasn't aware of that! Oh and once you hit the 7 lookups then a box appears asking you to confirm your subscription, which I don't remember and this seals in your subscription! Ok, but I only used it for one evening. Asked about prorating the fee since did not use it for 7 days. Nope-- once you click that box apparently you are charged the full amount whether you use it or not. I won't be using it because it does not provide information I need. She was very argumentative, demeaning and telling me I was wrong and she could ask a manager to call me and see if we could reach an agreement but this was iffy, might happen, might not. Might get a call might not. I logged back in to the account and it confirms I do not have any subscriptions! I want my money back. That is absolutely absurd they would charge me $539.99 for one evening of browsing!
This report was posted on Ripoff Report on 02/25/2016 10:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/worthpointcom/atlanta-georgia-30328/worthpointcom-worthpoint-corporation-deceptive-advertising-and-billing-practices-atlan-1289929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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