Report: #374110

Complaint Review: Wu-Yi Pixie Pack - Lewes Internet

  • Submitted:
  • Updated:
  • Reported By: Los Angeles California
  • Wu-Yi Pixie Pack 16192 Coastal Highway Internet U.S.A.

WuYi Pixie Pack Free Sample SCAM! Lewes Internet

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I recently ordered what I thought was a free sample from this company - at least that is what they claim it is for $4.95 - a shipping and handling fee. I never received the sample. Not only did my card get charged the S/H fee, but 2 weeks later I noticed a $69.87 charge on my checking account (debit card) from a company called, "DRI.REG".

They do the charging for WU-YI pixie pack. They gave me the number for WU-YI pixie pack and said I would have to call them for a refund.

I called WU-YI pixie pack and a woman answered the phone. She said after the "14 day trial period" which they start as soon as you order the product that they never ship - you are automatically enrolled in their "monthly" membership.

I told her I never received the free sample in the first place - and I wanted a refund of the $69.87 and all charges to STOP. She told me that it would be "no problem" to get a refund, but her "system" was down. I called back an hour later and the same woman answered the phone and said the "system" was still down.

That's when I found another RIPOFF reports filed for this company. As well as complaints on internet boards (yahoo, etc.).

This company is clearly stealing money from people's bank accounts without authorization. I plan to report them to the FTC, to dispute and stop all charges from them with my bank, and report their company to any other place I can think of.

Los Angeles, California

This report was posted on Ripoff Report on 09/18/2008 11:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-pixie-pack/internet/wuyi-pixie-pack-free-sample-scam-lewes-internet-374110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

We would like to help!

AUTHOR: Conniea78 - (U.S.A.)

POSTED: Friday, November 07, 2008
Hello my name is Connie. I'm a customer service agent for Wuyi Pixie's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact us directly. My managers email is falon@verifyyourorder.com or if you call our customer service line 800-919-2846 we would be more than happy to take care of anything that we can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.

Connie, CSA

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