Report: #314324

Complaint Review: Wu-yisource.com

  • Submitted: Mon, March 03, 2008
  • Updated: Fri, January 29, 2010
  • Reported By: Niceville Florida
  • Wu-yisource.com
    www.wu-yisource.com
    Internet
    U.S.A.

Wu-yisource.com Warning! Fraudulent! Do not order from this company! Internet

*UPDATE Employee: Hello,

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Warning! Do not trust this company! Do not order from this company! I cancelled my order after accidently hitting the wrong key. Called and emailed them repeatedly for a cancellation confirmation, this is within the 5 minutes following the internet accidental order. Phone disconnected, no response from company, ever. Product arrived, I returned it unopened. They charged my credit card of course, turned them over to my bank's fraud department. Customer service said they won't budge. They have my money and I have no product. Also cost is exhorbitant, cheaper to buy in any grocery store. Do not trust this company! Do not order from this company!

L XXXXX
Niceville, Florida
U.S.A.

This report was posted on Ripoff Report on 03/03/2008 03:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yisourcecom/internet/wu-yisourcecom-warning-fraudulent-do-not-order-from-this-company-internet-314324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Hello,

AUTHOR: Harold Fink - (United States of America)



If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com

Your satisfaction is our number one concern,

Thanks,
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