Report: #901228

Complaint Review:

  • Submitted: Fri, June 22, 2012
  • Updated: Wed, November 28, 2012
  • Reported By: Antheon Tech. — New Jersey United States of America
    27178 Belanger St
    Roseville, Michigan
    United States of America , Sent defective product and would not return numerous phone calls and emails Roseville, Michigan

*Consumer Comment: Consumer Feedback

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I ordered a part for an HP printer from Shipping was fast and pricing was reasonable. However, after one week the part failed. I immediately called their web posted phone

number and got voicemail. I left a detailed message with my cell phone to contact me. Two days later and no return call. Then called again and still got voicemail and left another message. I also went onto their website and filled out the contact form. After three weeks and more calls, voicemails and emails I have yet to receive any contact back nor do they pick up the phone. If this is a representation of the way they do business, I highly recommend that you do not purchase products or service from any of these web addresses.

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#1 Consumer Comment

Consumer Feedback

AUTHOR: Matt C - (United States of America)

I am a new customer of and found their service, and communications to be exemplary.  I had several questions concerning different printers, my questions were answered quickly, and even after business hours, I might add.

Shipping was prompt, and the printer arrived undamaged and as advertised.  My experience with was very positive and I will not hesitate using them again.
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