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Report: #1089075

Complaint Review: www.livejasmin.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Sarah Lenoir — Honolulu Hawaii
  • www.livejasmin.com Payoneer HQ 410 Park Ave. 15th Floor New York, NY Internet USA

www.livejasmin.com AWE Empirewww.payoneer.com HORRENDOUS CUSTOMER SERVICE! NO APPRECIATION FOR CAM GIRLS OR CLIENTS! Russia Moscow - the paper trail on this runs deep Internet

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Live Jasmin is a perfect example of a really good concept, that is managed poorly by a company who has no head for business behind the scenes. In the world of adult web cam modeling, being able to deliver fresh talent & product, as well being able to gauge the trends is extremely important. Live Jasmin does neither.

Pair the lack of innovation for to remain up to date, with a serious disdain for customer service & you have a serious problem. If you can tell me what's going on behind the scenes let me know! I dont even think they know what they're doing.They are far behind the times when it comes to promoting a model aka using social networking, twitter facebook, snapchat, keek.com.

CAM GIRLS:

(PLEASE RESEARCH OTHER OPTIONS BEFORE CONSIDERING LIVEJASMIN)

If you are cam girl who is an independant contractor interested in working with this company, I would highly suggest looking elsewhere. Here at livejasmin, you are a commodity. You do not matter as an individual or as a small business to them. Girls who are interested in being sucessful internet models take note. If you are just starting out this is not the place for you to be.

Not everygirl is going to be able to afford a $1500 webcam off the bat. Forget it if you invest in less expensive piece of equipment. The pictures that you take to attract your customers must be shot from a different camera, preferrably professional. If you dont have a digital camera, or would like to excercise the discretion that working as a cam girl provides, this will be extremely difficult for you.

Thats okay though. You can spend more of your hard earned money on a professional photoshoot, & then be told it is simply not up to par. 

I'm a decently beautiful girl who has done exceedingly well at the site. It's very sad to see some of their best girls get alienated because they have over reached their bounds or perhaps they are rolling in a bed of money and just dont care if they tank their business.

I'm filing this ripoff report, because I invested $100 into a C920 logitech webcam. Which was required to have an HD Cam. I also purchased a $800 computer (hp) because their system is incompatible with my $1500 macbook. (what? your not compatible with apple products - yet one of your system chat staff tells me a selfie on my iphone will work with my profile pictures?) - WHAT? WHY HAVE A PROFESSIONAL PHOTOSHOOT THEN?

After that investment I had hoped to work it off. Eventually I would like to build a studio for my webcam adventures in my apartment. I was told that items that I had invested in that their company had recommended, were not good enough.

Why reccomend a webcam if I can't use it towards my business. Doesnt make sense does it. Alot of their rules dont make sense.

Getting a straight answer out of them is next to near impossible. If you do your research you'll know that the owner & his affiliates are russian. There is no way to actually communicate with any form of management if you need something urgently attended to.

Literally they have a monopoly on the communication. You cant call in and talk to anybody. (Yet the site makes over 23 million?  23 million dollars and you can't set up hotline for the girls to call in & talk to you.

No you are regulated to a chat box. Probably which is one person under a bunch of different names, who really has no power or authority and can only repeat back what you say to them. Not to mention he or she, or they might seem to suffer from some sort of comprehension problems because getting them to understand what the problem is seems to be extremely difficult.

They are disrespectful in deameanor & seem to have no general care or concern for their employees, or fellow cam girls.

 

PAYMENT PROCESS:

The payment process is weird and seems to have a mind of its own. Sometimes it would show up, other times it took days.

 

Live Jasmin really needs to get their act together. This is a business, not a 24 hr orgy. If they continue to runt their business this way dont be suprised to see a new crop of talent to show up at their competitors. Myfreecams anyone ?

This report was posted on Ripoff Report on 10/02/2013 09:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwlivejasmincom/internet/wwwlivejasmincom-awe-empirewwwpayoneercom-horrendous-customer-service-no-appreciatio-1089075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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