Complaint Review: Xi'an Ao Peng Network Technology Co., Ltd. (a.k.a. - Sunnyvale California
Xi'an Ao Peng Network Technology Co., Ltd. (a.k.a. Cathybuy I placed my order and they emailed back to say 3/4 of items I purchased were not available and that they will give me $61.00 credit to order different items. Sunnyvale California
*REBUTTAL Individual responds: Xi'An AoPeng Network Technology
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Xi'an Ao Peng Network Technology Co., Ltd. (a.k.a. Cathybuy I placed my order and they emailed back to say 3/4 of items I purchased were not available and that they will give me $61.00 credit to order different items. I sent them another email with my new request for merchandise and to use my credit of $61.00 (instead of a refund).
Two days passed and I have not heard from "Cathybuy" as to a confirmation on my new order. They didn't even offer a refund for me. Today (2nd day), I resent my email requesting new merchandise. I forwarded my previous email along with a message to them that I haven't heard back from them about this email. I told them I needed this merchandise before December 18th, but no answer.
I also requested a full refund and to forget the merchandise order. I just want a refund. Tried to call paypal, but they were closed. I gave Cathybuy my Chase Visa debit card number, but they used PalPal instead. [continued below]....
After pleading with Cathybuy to either send me my merchandise or give me a full refund, I still haven't heard from them. This is very distressing to me because I'm retired and on a fixed income. I have been unemployed for 10 years, and there is no money coming in from another source. I had to use up my 401K funds just to live. Now I have no savings or other income. I only have my social security check which is a total joke. No one can survive on such meager funds. So this $109.86 loss really hurts. Sunnyvale California
This report was posted on Ripoff Report on 12/05/2018 12:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/xian-ao-peng-network-technology-co-ltd-aka/sunnyvale-california-/xian-ao-peng-network-technology-co-ltd-aka-cathybuy-i-placed-my-order-and-they-ema-1468844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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