Xlibris Author Solutions fake publishing, publising, scam, vanity publishing, vanity publishing scam Bloomington Indiana but also New Zealand and world world

My father paid nealy $4000 to Xlibris to publish his book. They never even printed it. They promised a refund minus $85 in their contract but they never gave it to him. They pretendied they sent a check but he never got it. They kept lying and saying he must have lost it or they world "look into it" They kept saying they would "look into it' and they kept saying that his "point person" had changed and he had to ring someone else. Bascially they just gave him the run around in a delibrate scam. He is 73 years old and so he got confused. He forgot that in his thirties he was published by real publisers. He forgot that real publishers don't charge authors anything only pay them. He forgot vanity publishing is just a scam for losers, because he is old and Xlbris con men exploited him because of his age.