Complaint Review: XM LABS - HOLLYWOOD Florida
- XM LABS 3609 21ST AVE HOLLYWOOD, Florida U.S.A.
- Phone: 800-440-4397
- Web:
- Category: Miscellaneous Companies
XM LABS DEBITED MY ACCOUNT $139.37 FOR A PRODUCT I CANCELLED WITHIN 10 TRIAL PERIOD HOLLYWOOD Florida
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I tried a "Free Trial Offer" for Acaiessence for $4.95. They took the money out for that and I have not received the trial product this was 14 days ago. Then I cancelled the order within the 10 day free trial period and 2 days later they billed my credit card for $139.37. I have tried calling the 1-800 number they have on record and a recorder comes on and tells you someone will be with you shortly. Last night I was on hold for 54 minutes before I hung up. They are a rip off and scam. The terms and conditions state that after 30 days you card will be billed for the full product they only waited for 11 days. I called and cancelled and still got billed. I now have to go thru the process at my bank and dispute the transaction.
Kelly
THORNTON, Colorado
U.S.A.
This report was posted on Ripoff Report on 06/02/2009 11:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/xm-labs/hollywood-florida-33024/xm-labs-debited-my-account-13937-for-a-product-i-cancelled-within-10-trial-period-hollyw-457740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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