X  |  CLOSE
Report: #1302574

Complaint Review: Xtreme Diesel Performance LLC - OCALA Florida

  • Submitted:
  • Updated:
  • Reported By: RBT — Ocala Florida USA
  • Xtreme Diesel Performance LLC 334 NE 14TH ST - UNIT OCALA, Florida USA

Xtreme Diesel Performance LLC, Michael Thomas DO NOT DEAL WITH THIS XTREME DIESEL PERFORMANCE OR IT'S OWNER OCALA Florida

*General Comment: Two Different Companies

*REBUTTAL Owner of company: Completely inaccurate

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We were totally ripped off - Don't deal with this company!!  Michael Thomas is a con-artist and a liar.

We took our 20' delivery truck to Xtreme Diesel in Ocala Florida, and were told it would only be 3 days to fix it. It has been 5 weeks, and all we got was excuse after excuse. 

We have had to rent trucks to make our deliveries for 5 weeks, and finally had to go and pick up our truck which they told us was ready. We sent two of our drivers to pick up the truck. It leaked oil all the way back to our store and was not able to go over 40MPH the entire trip back. This is the same problem we took it in for.

My driver was told that they never fixed anything because they didn't know how to fix it. The truck was filthy when we got it back, and looked like it had never been worked on. Oil was leaking out so much, we had to put a drip bucket under it overnight.

We still have a delivery truck parked at our store that we cannot use, and are still renting trucks to make our deliveries. Xtreme says they are going to bill us for their time....REALLY!!

Xtreme Diesel lied so many times, knowing fully they couldn't fix the truck. What a scam this company is.  Do Not ever use them!!

RBT

 

 

This report was posted on Ripoff Report on 04/29/2016 06:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/xtreme-diesel-performance-llc/ocala-florida-34470/xtreme-diesel-performance-llc-michael-thomas-do-not-deal-with-this-xtreme-diesel-perfor-1302574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 General Comment

Two Different Companies

AUTHOR: XDP of New Jersey - (USA)

POSTED: Thursday, April 27, 2017

Please be advised that the company and person named in this report is in no way affiliated with a company of the same name headquartered in Wall, NJ. The NJ company is the rightful owner of the federally trademarked and registered name(s), however, the company from Ocala, Fl has been using it without their permission. The unauthorized use by the Florida company has led to multiple counts of confusion regarding sales, ownership, quality of service and reputation. A further search of these two companies may reveal the court documents surrounding the attempt of the NJ company to get the Florida company to stop using its federally registered name. 

 

 

Respond to this report!

#1 REBUTTAL Owner of company

Completely inaccurate

AUTHOR: Mike - (USA)

POSTED: Tuesday, May 03, 2016

 We attempted to repair his truck. The truck would not build any boost under a load. After following Ford IDS guide lines it showed that the turbo was bad. We removed the turbos and had them rebuilt per our agreement with Rich. Installed the turbos and found that the intercooler had a leak as well, repaired that. After further inspection we located faulty wiring at the maf sensor and repaired the wiring and replaced the maf sensor. The truck would run better but not the way it should. After countless calls and harassment from Rich I decided to not further anymore repairs on the truck, and I never once sent him a bill nor said I was going to for the repairs and parts that were installed on his truck. The truck was filthy when it was brought to us, and if you would like a copy of the receipts of the parts that went on your truck I will more then gladly provide them. RICH you sir are not being accurate in your story for one bit. If you would allow us more time we will fix and solve the problem.

Respond to this report!
X
Investigates Reputation Repair