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Report: #1457055

Complaint Review: Zarrah skin care -

  • Submitted:
  • Updated:
  • Reported By: Nancy — Lancaster United States
  • Author Not Confirmed What's this?
  • Why?

Zarrah skin care Fraudulently enrolled me in a subscription program

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I answered a survey request fraudulently presented as from Amazon. At the end I was offered a choice of free samples. I chose a dream from Zarrah Skincare. I was informed it was unavailable so I exited the site. A week or so later I received a package from Zarrah with the product. There was no paperwork except the shipping order and a brochure. That was in July.

On August 15 I received another package. When I called customer service I was informed that I had established an account & my free sample had magically become a free trial period and since I had not cancelled my account within the 14 day trial period, per the terms & conditions to which I had agreed, I am now responsible to pay over $200.00 for the latest shipment, which I refuse to pay, given that I never authorized the transaction.

To be clear, at NO time, either on the original computer site, via email or written correspondence from Zarrah did I ever see, read or consent to a subscription program. In subsequent research I have discovered that I am not the only one to have been scammed in this manner, including my own cousin. Zarrah engages in fraudulent and deceptive business practices.

This report was posted on Ripoff Report on 08/17/2018 09:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/zarrah-skin-care/zarrah-skin-care-fraudulently-enrolled-me-in-a-subscription-program-1457055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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