Report: #1362175

Complaint Review: Zenni Optical

  • Submitted: Thu, March 16, 2017
  • Updated: Thu, March 16, 2017
  • Reported By: Tom — san luis obispo California USA
  • Zenni Optical


Zenni Optical rip off Internet

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My wife bought some new glasses from Zenni; cost around $120. A week after she'd had them they broke and she wasn't able to get them fixed.

Today when I called them about this, they said I could either 1. buy a new set of frames from them (cost of around $24) , or, 2. I could order a whole new pair for another $120.

I told them this was a rip off but they said, we didn't return them within their 30 day period, so tough luck.

Very poor service. Yes, the glasses are cheap, but yes also, their frames are cheap too, junk.

This report was posted on Ripoff Report on 03/16/2017 12:46 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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