Zetronix Corporation Incompetent Service Boston, Massachusetts

I ordered two products from Zetronix December of 2011.  I only received one of the two products.  I e-mailed them (you cannot reach them by telephone) about my situation and they apologized for not completing the order and told me they would sent the second product. 

When I received the other product in January, they only shipped the main product and not the accessories like the charger and cable or the box it was supposed to come in.  This totally ticked me off!  I e-mailed them again asking them what they are trying to pull.  They responded saying they would ship the box with the cable and charger. 

I received the box with the cable, charger and instructions.  But guess what?  It was a box from a different product with different instructions.  I hope the cable and charger are right!  My product does act funny sometimes with the cable, but I dont know - I dont have the right instructions.  What a bunch of b***s!  Total incompetence!  Who operates like this!? 

I will have to admit, part of it is my fault.  I did not research Zetronix before I ordered from them.  I saw on the internet that others have had problems with them.  If I had known that about the problems others were having with Zetronix, I would not have ordered from them.  I usually like to research companies before I order from them.  They are also not registered with the Better Business Bureau.  In conclusion, I do not recommend dealing with this company at all.  Their incompetence is way out in the stratosphere and you will get nothing but headaches.