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Report: #1472852

Complaint Review: zinstall - Hawthorne California

  • Submitted:
  • Updated:
  • Reported By: baptiste — San Francisco California United States
  • zinstall 3501 J. Northrop Ave Hawthorne, California United States

zinstall Zinstall Pro software ruined my computer. Zinstall said NO to a refund. Hawthorne California

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On January 12, 2019, I purchased 3 copies of Zinstall Pro for $338.00 to remote transfer: files, software, settings, etc. (like they advertise) of 3 older Windows 10 computers to 3 brand new Dell Windows 10 Desktop computers.

After the "Migration"

Files and registry entries were corrupt, Windows entries were duplicated with different dates (not just the .old), Office 2016 would not accept the new licenses we bought from Microsoft and we were unable to completely uninstall Office, the HP printer drivers did not work and again we were unable to completely uninstall these drivers. Our medical software failed to work and reinstalling it was impossible.

After spending hours and days on the phone and chat with Dell, Microsoft and HP I had to reinstall the Windows 10 operating system and start from scratch without the use of Zinstall Pro. I had to rebuild these 2 computers manually the old way, duplicating data one step at a time until finished.

This software was a nightmare! It took a 3 day job and turned it into weeks, I am very disappointed in this product and it caused me to deliver my product late to my client.

I am an IT Professional specializing in medical and I thought I would I try this product because they touted how easy and seamless this works. It was anything but easy and seamless.

I requested a refund and I was told NO because the machine migrated. This is a rip-off company - STAY AWAY!

This report was posted on Ripoff Report on 02/04/2019 04:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zinstall/hawthorne-california-90250/zinstall-zinstall-pro-software-ruined-my-computer-zinstall-said-no-to-a-refund-hawthorne-1472852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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