This member has made the decision to be part of our paid Program that is designed for those individuals and/or businesses that had some marks against them on Ripoff Report. We know that ALL businesses get complaints - legitimate or not! However, it is what the business does with those complaints that separates the good businesses from the rest.
By joining the Corporate Advocacy Program the member business earns the Ripoff Report Verified™ status.
In order to achieve the Verified status with Ripoff Report, business program members have to do the following:
- First, unheard of and most important the member business allows Ripoff Report to email everyone that complained from the past on Ripoff Report so they can make things right with them.
- Make a written commitment to providing superior customer satisfaction regarding their products and services in the future.
- Make a written commitment to addressing any and all customer complaints promptly, reasonably, and fairly going forward.
- State how they have made changes to avoid the same problems in the future.
- Submit to a Ripoff Report approved verification process, at the time of joining one of the programs, which includes:
- being verified as a legitimate business through one of our third-party verifiers (which may include an onsite interview inclusive of photographs being taken); and/or
- being associated with a third-party (such as a merchant service provider or bank) that has already put the business through their own business screening process and meets other requisite criteria put in place by Ripoff Report.
Ripoff Report's Verified™ status benefits consumers by helping to increase satisfaction and confidence with member businesses. At the time the business member joins one of our programs we verify to make sure the business is a legitimate business, offering real products or services, (not just some creeper in a basement whose sole intention is to take money run) AND we require them make a written commitment to superior customer service and satisfaction.