• Report: #518416

Complaint Review: Mpower Media

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  • Submitted: Monday, November 02, 2009
  • Last Posting: Friday, December 11, 2009
  • Reported By: WBP — Medford Oregon U.S.A.
Mpower Media
3939 S. Harvard, Ste 150 Tulsa Oklahoma 74135 United States of America

Mpower Media Claire Collins Mpower Media and Claire Collins does not pay their vendors or return phone calls Tulsa, Oklahoma

*UPDATE Employee ..inside information: Issue Resolved


2Author 0Consumer 1Employee/Owner

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Claire Collins with Mpower Media in Tulsa, OK hired our studio in July, 2009 to provide them with a commercial voice-over for one of their advertising clients. We promptly provided the voice-over per the clients requirements and invoiced the client by e-mail for the discounted $40 fee. Our terms are Net 30 and the client signed a rate card confirming our terms, etc.  After repeated attempts by mail, e-mail and phone calls, all of which have gone unreturned, we can only assume that the client will not be paying our bill. We were never advised that there was an issue or problem with our services and the client has been completely unresponsive.

This report was posted on Ripoff Report on 11/2/2009 9:55:10 AM and is a permanent record located here: http://www.ripoffreport.com/advertising-agencies/mpower-media/mpower-media-claire-collins-mp-96a92.htm.

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REBUTTALS & REPLIES:
2Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Update By Author

MPower paid their bill / account now closed

AUTHOR: Wooly bugger productions - Medford (U.S.A.)

SUBMITTED: Tuesday, November 17, 2009

On 11/16/09 MPower paid all but two cents of the amount owed to our company, blaming the three month payment delay on a change to their accounting system. We have noted their account paid in-full and closed their account with our company. No further collection action is necessary by our company and we consider the payment matter resolved.
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#2 Employee

Issue Resolved

AUTHOR: Claire - Tulsa (United States of America)

SUBMITTED: Friday, December 11, 2009

Mpower Media did contact Wooly Bugger to provide voiceover services on more than one occasion. Those invoices were paid. The unpaid $40.00 invoice was an oversight on Mpower Media's part due to the restructuring of our accounting system. We do business with major cable companies all over the U.S. paying one $40.00 is never a problem. Mpower Media paid the outstanding invoice and all issues were resolved.
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