1-888-petslife petslife, inc order never arrived; they promised a refund but it never came Internet

do not confuse these people with 1-800-petmeds, who are wonderful and even wrote me consolation when my marty-dog died.

in august of 2012, i ordered flea and heart medication, totalling 111.38. neither ever arrived. in october, after days of trying and hours on hold, i finally spoke to a human who assurred me she would send my concern to accounting and they would refund my money.

since then, i have written to them six times.  i've never been able to get through on the phone again; it just leaves me on hold forever and then hangs up.

i turned it over to the better business bureau in november. they went through their channels and contacted me to say they had never been able to contact the company.  so i wrote them again this morning (dec. 29).  i'll be surprised if i hear anything.

 
this is how the better business bureau has them listed:

 
THIS BUSINESS IS NOT BBB ACCREDITED

Petslife,
Inc.

Find a Location

(888) 738-7543View Additional Phone Numbers101 Briny Avenue #2002C, Pompano Beach, FL 33062http://www.petsliferx.comView Additional Web Addresses


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