Cleverbridge rip off support@spectorsoft.com, Internet

Spectorsoft contacted me directly and has agreed to refund my purchase price. In the future I will deal only with the actual product provider and not a store front (eCommerce) operation. Apparently this eCommerce site wanted nothing to do with my problem once it was notified.

Dear Customer,

Thank you for your post. cleverbridge is the payment processor for a variety of software
manufacturers and digital media companies.

Since we are an e-commerce company and process payments, our name
appears on credit card statements in place of the company from whom you
purchased the product. This information is provided to you on the website that
you purchased the product from, on the checkout page in the shopping cart, and
on the receipt that is sent to your email upon completion of your purchase.

Since we do not want to deliver personal information on a public forum, we kindly ask that
you contact us directly so that we can provide you with further information
regarding your order. We can discuss what the purchase was for, when it
occurred, and other measures we can take such as a offering a refund.

We have provided our contact information, which includes a phone number and email
address by using the website below:

http://www.cleverbridge.com/?scope=cuseco

Sincerely,

cleverbridge Customer Support