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Report: #979345

Complaint Review: Lennox Trading Inc. - Internet

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  • Reported By: Diane P. — Austin Texas United States of America
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  • Lennox Trading Inc. 9334 NW 13th Street Bay 18 Internet United States of America

Lennox Trading Inc. I purchased 4 bottles of the leave in hair conditioner called La Plancha and it had an experiration date on it for February 8 , 2012 I purchased this from them July 2012. My hair broke off ; Internet

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I would like everyone to know about the company Lennox Trading or Elennox.com. They specialize in Caribbean hair products that are purchased mainly by Latinos community and others who have ethinic , and textured hair. I have purchased from this company for 1 yr (9/2011) . But my worst experience was recently July,2012 and that will be my last time!! I purchased 4 bottles of a leave-conditioner  called La Plancha and not paying any attention because I had ordered from them before  that there was an expiration date on the bottles that said February 2012 . Mind you I ordered these bottles in July 2012. Anyways I kept noticing by September (2012) that my hair was extremely dry breaking off, with split ends. I became worried. I Went to salon got hair cut keptand I using the products . Long story short by November I examined the bottles and I noticed the expiration date on them was for Feb 2012! I had to get another haircut because my hair was so damaged ! I have had 3 haircuts in 2 months because of these expired products they sold me! I contacted the owner, Mark Urella ,by email and told him what happened and he said" that is the manufactered date". I guess he thinks customers are stupid! Anytime there is a date o a product be it bread or hair conditioner and a date stamped on it means expiration! I will never reccommend any products from Lennox Trading nor from Mark Urella especially the hair products purchased from the Dominican Republic! I have saved the bottles for proof and hair stylists appointments records to correct this damage done to my long and otherwise healthy hair! Don't let them take advantage , or F##*** up your hair like they did mine!! Diane P.

This report was posted on Ripoff Report on 12/07/2012 09:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lennox-trading-inc/internet/lennox-trading-inc-i-purchased-4-bottles-of-the-leave-in-hair-conditioner-called-la-plan-979345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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