Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1058891

Complaint Review: Universal Fleet Premium Fleet Card - Norcross Georgia

  • Submitted:
  • Updated:
  • Reported By: Justin — Oak Hills California
  • Author Not Confirmed What's this?
  • Why?
  • Universal Fleet Premium Fleet Card PO box 923928 Norcross, Georgia 30010 Norcross, Georgia USA

Universal Premium Fleet Card False and Excessive Late Fees Norcross Georgia

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Our company has been in business for 33 years and pays all of its bills on time. This company is charging late fees for payments that are not late. One of my recent bills was paid on the 13th and was not posted to my account until the 22nd. This resulted in an approximate $600 late fee on an approximate $2000 bill. I began looking back through bills from previous months and found that they had charged late fees on 3 months where I was also not late. The company appears to slowly process payments in an effort to assess and collect late fees and finance charges. Our company has perfect credit and they are charging finance charges close to 30% plus late fees. I called to complain and they offered to drop 50% of all late fees. Who does that if I was really late? We told them we were not happy with that and we wanted all late fees dropped. They said a manager would call us within 24 hours and it has now been 4 days with no calls back. We have called multiple times within the four day period and now we are being told they may not drop 50% of the fees but that the manager will make the call when he callls us back. We are sitting here waiting...... At this point in time we are dropping this company and looking for another fleet card. DO NOT USE UNIVERSAL FLEET CARD!!!!! IT IS A SCAM!!!!

This report was posted on Ripoff Report on 06/13/2013 12:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/universal-fleet-premium-fleet-card/norcross-georgia-30010/universal-premium-fleet-card-false-and-excessive-late-fees-norcross-georgia-1058891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now