Complaint Review: AT&T Uverse - Internet Internet
- AT&T Uverse Internet USA
- Phone: 18002882020
- Web: att.com
- Category: Internet Services
AT&T Uverse att.com AT&T Uverse Failed To Note Account To Waive Modem & Activation Fees Internet
*Consumer Suggestion: Suggestion
I have had a horrible time with AT&T customer service for many reasons - the latest being that after phone enrolling for Uverse Internet I was told by the representative that the fees for modem & activation fees would waived - it was not noted on account and they also failed to put in a request to cancel my dsl service so I continued to be billed for that on my regular phone bill! Most of the time customer service continually puts you through a loop of so called specialists, even supervisors but problems seem to never get resolved!
This report was posted on Ripoff Report on 07/07/2013 04:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att-uverse/internet/atampt-uverse-attcom-atampt-uverse-failed-to-note-account-to-waive-modem-amp-activ-1065069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Suggestion
Suggestion
AUTHOR: Not Applicable - ()
SUBMITTED: Wednesday, March 19, 2014
Please read my report:
I'd suggest filing reports to some government agencies (e.g. FCC) if they failed to stand behind their pricing. They routinely say that customer calls are recorded for quality assurance, so they should have a recording of what they quoted you.
Advertisers above have met our
strict standards for business conduct.