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Report: #1037264

Complaint Review: Camelback Hyundai - Phoenix Arizona

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  • Reported By: YGTBSM — Buckeye Arizona
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  • Camelback Hyundai 2223 W Camelback Rd Phoenix Az 85015 Phoenix, Arizona United States of America

Camelback Hyundai Hook and Bait With Bogus Promisses Phoenix, Arizona

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Be extremely cafeful dealing with this dealership. First DONT give them your keys to your car that you drove there, that's how they keep you there.

After about 2 weeks of emailing a sale person at the dealership and informing him of my
situation, I make an appointment to meet him at the dealership. After looking at a few cars and
test driving 3 of them, we stated going over numbers, payments and interest. I told the sale person
that the numbers were not what I was willing to pay. I asked him to get my keys to my car so I could leave. Instead he had his supervisor sit down with my and he explain how they were willing  to lower my payments and interest. I thought it over and agreed with the numbers and I was asked if my handshake was good?  He informed my that the DEARLERSHIP was buying down the interest by 5 %.

After waiting almost 2 hours I sign the paperwork (contract) and was told if I didn't hear anything by Monday (this is Friday night) every thing was good to go. The dealership agreed with me to have me make my down payment the next month. 8 days go by and I get a phone call from the finance department saying I need to sign more paperwork, I ask what paperwork and was told they cant tell me over the phone ( ya right)  I called my sales person and he was clueless as to what was going on. I asked him to find out and he said he would. 2 days later no phone call back, so called him and he still didn't know what was going on (BS)!  I got down to the dealership on Thursday and was informed that my rate and amount had gone up by 5 % and over 60.00 a month. I was not happy, I signed the contract and after I sign the finance person gave me a large list of requirements the finance company wanted. After thinking it over a couple of days I decicded to return the car to the dealership, the loan didn't go thought.

Buyer be aware when dealing with this company, they will say anything to get you to buy a car.

To be fair the car a 2013 Hyundai Elantra GLS is a very nice car, I was very pleased with the car...There are other dealership in the area that sell this vehicle, I highly stress you use the others.

This report was posted on Ripoff Report on 03/23/2013 12:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/camelback-hyundai/phoenix-arizona-85015/camelback-hyundai-hook-and-bait-with-bogus-promisses-phoenix-arizona-1037264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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