Complaint Review: Cebu-Air, Cebu Pacific Air - Internet
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- Author Not Confirmed
- Cebu-Air, Cebu Pacific Air Internet United States of America
- Phone:
- Web: www.cebupacificair.com
- Category: Airline Companies
Cebu-Air, Cebu Pacific Air Bumping regular passengers for VIPs, Internet
*UPDATE Employee: WE ARE NOT THIS COMPANY!
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About a month ago, I purchased 2 tickets for my sister in law and her daughter (5 years old)to fly from Iloilo to Manila in the Philippines.
Airline has a rule to be checked in 45 minutes before the flight departure. Although my relatives entered the check-in area 65 minutes before departure, they were denied boarding on that excuse.
Beside my sister in law and her daughter, another passenger suffered the same fate, which brings to a total of 3 passengers who were bumped out.
At about the same time, I saw 3 vip's being ushered in through a side door...coincidence...????
On 2 occasions, I wrote a complaint to the airline, they did not even have the decency to reply
This report was posted on Ripoff Report on 11/17/2009 01:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cebu-air-cebu-pacific-air/internet/cebu-air-cebu-pacific-air-bumping-regular-passengers-for-vips-internet-524700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
WE ARE NOT THIS COMPANY!
AUTHOR: PACIFIC AIR - (United States of America)
SUBMITTED: Tuesday, January 29, 2013
We are a National Air Conditioning & Heating Company not related to this posting.
This posting is for an "Airline" Company, not related to us.
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