Drive Time Good Report, Great commercial+Damaged Vehicles= Pool in Car x Bad Service and "It's Not Under Warranty." Phoenix, Arizona

I am a disabled veteran on a fixed income. A good car is imperative to my getting to and from my healthcare appointments. To go grocery shopping and the like. Fourteen months ago I decided that it was time to purchase vehicle that I could have awhile. A newer model would provide less repair hassels, or so I thought. Everything seemed fine in the beginning.

However. To my amazement I found out that Everytime it Rains I get a wadding pool on the floor boards behind my front seats. So I called the warranty department. I just knew that they would be more than willing to rectify this problem.

After all they advertise "Good Cars." Cars with Good car reports. Cars that "they", Inspect thoroughly. I made my initial report as soon as the matter was brought to my attention. By my grandchildren. That was May 2012. I was told "that isn't covered under the warranty."

In other words Deal With It. We have your money. We have a contract. So what if this is not only an odd problem but a costly one to repair. I served my country proudly for nine years until I was injured while overseas. As of today still they do nothing but give me the run around. Wow. Way to treat a customer. Way to treat a veteran. Shame on you.