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Report: #1057048

Complaint Review: EBG Construction - Franklin Lakes, Ramsey, Wycoff New Jersey

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  • Reported By: Linda — Glen Rock New Jersey
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  • EBG Construction 237 Greenridge Road Franklin Lakes, NJ 07412-2009 Franklin Lakes, Ramsey, Wycoff , New Jersey USA

Show customers why they should trust your business over your competitors...

This report was posted on Ripoff Report on 06/06/2013 04:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ebg-construction/franklin-lakes-ramsey-wycoff-new-jersey-07417/ebg-construction-home-renovations-home-construction-bath-remodeling-windows-decks-fr-1057048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
0Consumer
1Employee/Owner

#3 Author of original report

The total amount of EBG contracts do not include the prices paid

AUTHOR: Linda - (United States)

POSTED: Saturday, March 17, 2018

The total amount of money paid for the bathroom renovations included our personal payments of all materials to the retail store:  tub, vanity, lights, tile, etc.  The total amount of the contracts above fail to include these sums.

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#2 Author of original report

Is Ed Gostissa in out of touch with REALITY? perhaps!

AUTHOR: Linda - ()

POSTED: Tuesday, August 27, 2013

Please note on the contract that the finish date on the contract says:– 2/2010.  In reality the finish date was 7/15/2010.  The total price including tile, and appliances was $25,000.00


Wirlpool/tile and grout issues

Ed Gostissa told me a number of times that the real solution was to re-secure the whirlpool which requires tearing down a wall.  The one time the tile grout was re-applied was only 4 months after completion of the project. (JT TILES).  Ed Gostissa states that we were happy with the results of his work.  If we were happy, we would not file this complaint.  Our greatest regret is trusting EBG Construction, and allowing Ed Gostissa to stall on the remediation of this tile work. 

Drawer issues

The drawers that hit the door molding have not been addressed.  Never was. Ed Gostissa said that he would do whatever it takes to make the bathroom right.  For over 2 years I called Ed Gostissa and he in no way responded to make the correction to the bathroom.

Each time he explained that he was either too busy, or too down and out, and without funds to commit to the work. I hold firm to my opinions about this company and person Ed Gostissa.  I do not recommend him as a person of high integrity.  I do not recommend his company EBG Construction.

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#1 REBUTTAL Owner of company

Responce to report for Ed Gostissa and EBG Construction LLCI

AUTHOR: EBG Construction LLC - ()

POSTED: Tuesday, August 27, 2013

In regard to the complaint of June 6, 2013, the contract for the project in question was signed and dated December 8, 2009, in the amount of $15,000.00 not $25,000.00 as stated. The start and finish dates were met and there were no related additional charges. The client as per the signed contract supplied the vanity and at the time of installation all drawers were completely operational with no contact to any molding. As requested by the customer and in effort to amicably resolve the issue of the grout, the tile subcontractor returned to the premises in an effort to satisfy the concern. I was hired by these homeowners to perform additional work before and after the bathroom renovation. All work met with customer approval and as a result I always received payment in full. It should be noted that I have been in the remodeling business for 28 years and this is the first and only consumer complaint to be rendered. Due diligence was afforded on all of renovations and remodeling performed for these customers.It is my whole hearted belief that this complaint is unfounded and inherently unfair or even true.

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