Liberty Mutual Insurance Deceitful Unjust Billing Practices Boston Massachusetts

I recently received a letter from Credit  Collection Services representing Liberty Mutual Insurance. The notice states that I owe a balance of 461.03. I contacted  the collection services and the young lady stated that  I am being billed for  future discounts. 

I explained to the Rep. that I changed compnaies becuase of the rates and was not in a contract. I asked what discounts I was being billed for and she could not answer the question. I explained that I only had one car on the plan, one driver, no multi-line discount, military, student, vetran, senior, home, life insurance, annuities or any other plan with Liberty Mutual for discoutns to apply.

I also asked  how can you bill me for future services if I am no longer with the company and change companies the same month I paid. I left liberty mutual paying on a monthly basis with no obligations along with a zero balance.

I also explained that Liberty Mutual did not  disclose any information  regarding  discounts  when I had service with them. The Rep. talked over me and said that Liberty Mutual bill for discounts on a 12 month basis dependign on how you pay. Which I pay monthly thefore no discounts apply and I have a zero balance.

I think that it is horrible for  Liberty Mutual to bill for future discounts that consumers are unaware of. Liberty Mutual is unfair and will do anything for additional revenue.