Ocean Beach Playhouse, Lynn Bolton, Electric Ladyland, Electric Chair Lynn Bolton of the Ocean Beach Playhouse will Shamelessly Take Your Money san diego California

I am a local business owner, mentor, and artist. For the past 30 years my husband and I have had a spotless reputation. For anyone, who considers this account reliable, here is the other side of the story:

Firstly, this woman's name was not on my list of patrons for the evening. At intermission she came up to  me as I was talking with another patron when this woman came up to me and stated that she hated the show. I quickly attempted to move her away from the young cast members who were in the lobby so as not to have them overhear her rant.

I politely exclaimed that I was surprised that she didn't like it, and mentioned that plays were subjective. This one was an original and followed the movie practially to the letter. She told me that she thought it did not and she would like me to hand over her money. She said she wanted a refund for she and her boyfriend (who was nowhere to be seen and was probably quiet embarrassed). MInd you, she never mentioned her name nor her boyfriend's name. We conversed for a few minutes longer....and in an effort to satisfy her, and to get her to go away, I gave her my name and my email address and asked that she contact me the next day. I  needed more information, ie. name under which tickets were purchased and name of ticket agency. I was weary of her and embarrassed for my young cast, who were milling around within earshot.

Most people buy their admission online and we don't recieve payment until weeks later. We normally have little or no cash on hand during shows. I would not have been able to hand over her refund in any case.

She would not leave and continued her rant until I finally turned my back on her as the intermission was over and I had duties to perform. My last words were, "Email me." 

The next day there was a dispute from PayPal, which I immediately knew to be this angry little woman's doing. I finally had a name to put to the face, and the ticket had been purchased under her boyfriend's name, someone I recognized as one of our former music program students, Kris Lee. I refunded their money, happily! I was glad to be rid of them both. Her for the rant and him for the lack of a backbone in not coming to me himself. 

So that's it. But was it enough? For a normal person it would have been, but this girl is so vindictive that she chose to slander my name all over the internet. I've not said anything in my defense because frankly I don't have to. I work to hard and too often to be able to focus on negative people who come into my life for a split second. Today, when this post was brought to my attention by a service that expunges these things, I though it was probably time for me to address it.

Here is some wisdom I try too live by:EVERYONE YOU MEET IS FIGHTING A BATTLE YOU KNOW NOTHING ABOUT. BE KIND ALWAYS. Holly Zynda you know nothing about me. You are not from my community where I've lived and worked for over 30 years. You do not know my family, nor my friends, nor my situation. I invite you to develope a calm and kind way to deal with people that is less pit bull and more labrador retriever. 

Enough said.

The day after the play, the owner contacted my partner, the ticket buyer, with the following email, further exibiting her customer service skills. My response is pasted below. 

Hello [name redacted],

In Lynn Bolton's favor, she did provide a refund via PayPal after I submitted a claim through the website.