Twin City Nissan Twin City Nissan - Forced into Using their financing ALCOA, Tennessee

To:

Twin City Nissan

3247 Alcoa Highway

Alcoa, TN 37701-3201

(865) 970-4132

Al Barber: Finance Manager

Email:

abarber@twincitynissan.com


This is to just inform all that this email is being sent too that when I contacted the Twin City Nissan Finance Dept. about Alcoa Federal Credit Union handling the financing on my 2010 370Z that I purchased on 7/24/2010, I was told that financing was already approved by Fifth Third Bank. I contacted Fifth Third Bank personally today before 5:00pm and after being told by 3 different Operators in 3 different Departments that I did not have an account with Fifth Third I asked them to check for any Pending Loans in my Name.

I informed them I had contacted Twin City Nissan to inform them I had received a letter from Suntrust Bank refusing my loan application and that I had contacted Erin Hill at ALCOA FEDERAL CREDIT UNION and that I was pre-approved and the money was waiting to be sent but they would need a Bill for the automobile.

When I contacted the Finance Dept. at Twin City Nissan again, I again was told that the loan was already approved and financing was taken care of by Fifth Third Bank. This is what prompted me to contact Fifth Third Bank personally and again a second time to verify that there was NO APPROVED LOAN but a pending loan (not approved ) in my name.

I am requesting any and all vehicle billing information be sent to the following person at ALCOA Tenn Federal Credit Union.

Erin Hill
Loan Department
Alcoa Tenn Federal Credit Union
"A Place Where You Belong"
PO Box 9001 Alcoa, TN 37701
865-380-6250 Fax (865)977-0253

I am also asking that since I was blatantly lied to more than once about a loan already approved by Fifth Third Bank for this loan and in my name that a written apology be sent to this email address today by the persons that knowingly lied to me and that verification be sent to me that the information I am requesting be sent to the person and Credit Union as I have requested, for the 4th time.

If I need too I can be at Twin City Nissan before 9:00am in the morning of 08/05/2010 and we can contact Fifth Third Bank (1-800-972-3030) together to again verify that there is no open loan but a pending loan application in my name.

DR Massey

Contacted Twin City Nissan to request Car Billing info be faxed to Erin at ATFCU Fax (865)977-0253

ATFCU request I contact

Fifth Third Bank
1-800-972-3030
www.53.com

for Account #
and 10day Payoff amt:

No acct. # found by my SS# and or name, per first operator, to be open in their system!

1st Transferred to Auto Lease

2nd Transferred to Checking and Savings -
Operator - Regine
No Account for my SS# found in the system!

3rd Transferred to Installment Loans -
Operator - Rose
No Account for my SS# found in the system!
Have application on file Pending but no open loans for me of any kind.