Veterans Southwest Industries Refused to make final payment for catering services Internet

Jeris catering dispute statement

In preparation for the Palmdale Summit on January 28, 2013, Veteran's Southwest Industries (VSI) hired Jeris catering, a local small business to provide food for the Summit, which was held at the Larry Chimbole Center. Jeri stated she had done events at the Chimbole center before and was familiar with the venue.

Jeri had a good presentation on the internet, however there were several issues that occurred during our event:

There was a late start. Jeri had access to the building at 6:45am and the event was to start at 8:30am. Second, there were not enough table cloths for all of the tables and the the coffee was cold. The biggest issue came when the lunch was not served in a timely manner and when it was finally served, it was cold. Many of the plates were returned to the kitchen, but even then the new plates of food were still cold. Jeri was made aware of this several times. However, the issue was not resolved.

There were many complaints from the attendees on the poor quality of the food, but moreso that the food was cold and therefore inedible and most participants did not eat it. Due to the fact this was brought to Jeri's attention several times and that most of the food went uneaten, Jeris catering was asked to reduce their bill by $500 dollars.

These negotiations had been going on for approximately a week as Jeris Catering was only willing to reduce the bill by $250. The $500 reduction requested by VSI was significantly less than even 10% of the total bill which therefore seemed like a reasonable request. Jeri's was well aware of the issue, acknowledged that she knew the food was cold and did not, nor could not dispute the fact that she served cold Salmon and Chicken to the summit participants.

Jeri had been paid a deposit for the food and VSI was attempting to resolve the balance when during negotiations Jeri wrote and posted a report misrepresenting the issue stating that VSI was ripping off Jeri's catering. This was an erroneous statement as there was communication back and forth discussing the matter as VSI was simply trying to negotiate a reduction in the bill.

It is unfortunate that Jeri's Catering chose to make this a racial issue. The fact is this was simply the caterer's failure to perform and meet the expectations of the client. The failure to perform caused the client, VSI to request a $500 dollar reduction in the balance of the bill, which was still less than 10% of the total bill in which she had already received part.

VSI has paid the remainder balance with a $250 reduction and the matter is now closed.

Jeris catering dispute statement

In preparation for the Palmdale Summit on January 28, 2013, Veteran's Southwest Industries (VSI) hired Jeris catering, a local small business to provide food for the Summit, which was held at the Larry Chimbole Center. Jeri stated she had done events at the Chimbole center before and was familiar with the venue.

Jeri had a good presentation on the internet, however there were several issues that occurred during our event:

There was a late start. Jeri had access to the building at 6:45am and the event was to start at 8:30am. Second, there were not enough table cloths for all of the tables and the the coffee was cold. The biggest issue came when the lunch was not served in a timely manner and when it was finally served, it was cold. Many of the plates were returned to the kitchen, but even then the new plates of food were still cold. Jeri was made aware of this several times. However, the issue was not resolved.

There were many complaints from the attendees on the poor quality of the food, but moreso that the food was cold and therefore inedible and most participants did not eat it. Due to the fact this was brought to Jeri's attention several times and that most of the food went uneaten, Jeris catering was asked to reduce their bill by $500 dollars.

These negotiations had been going on for approximately a week as Jeris Catering was only willing to reduce the bill by $250. The $500 reduction requested by VSI was significantly less than even 10% of the total bill which therefore seemed like a reasonable request. Jeri's was well aware of the issue, acknowledged that she knew the food was cold and did not, nor could not dispute the fact that she served cold Salmon and Chicken to the summit participants.

Jeri had been paid a deposit for the food and VSI was attempting to resolve the balance when during negotiations Jeri wrote and posted a report misrepresenting the issue stating that VSI was ripping off Jeri's catering. This was an erroneous statement as there was communication back and forth discussing the matter as VSI was simply trying to negotiate a reduction in the bill.

It is unfortunate that Jeri's Catering chose to make this a racial issue. The fact is this was simply the caterer's failure to perform and meet the expectations of the client. The failure to perform caused the client, VSI to request a $500 dollar reduction in the balance of the bill, which was still less than 10% of the total bill in which she had already received part.

VSI has paid the remainder balance with a $250 reduction and the matter is now closed.

Jeris catering dispute statement

In preparation for the Palmdale Summit on January 28, 2013, Veteran's Southwest Industries (VSI) hired Jeris catering, a local small business to provide food for the Summit, which was held at the Larry Chimbole Center. Jeri stated she had done events at the Chimbole center before and was familiar with the venue.

Jeri had a good presentation on the internet, however there were several issues that occurred during our event:

There was a late start. Jeri had access to the building at 6:45am and the event was to start at 8:30am. Second, there were not enough table cloths for all of the tables and the the coffee was cold. The biggest issue came when the lunch was not served in a timely manner and when it was finally served, it was cold. Many of the plates were returned to the kitchen, but even then the new plates of food were still cold. Jeri was made aware of this several times. However, the issue was not resolved.

There were many complaints from the attendees on the poor quality of the food, but moreso that the food was cold and therefore inedible and most participants did not eat it. Due to the fact this was brought to Jeri's attention several times and that most of the food went uneaten, Jeris catering was asked to reduce their bill by $500 dollars.

These negotiations had been going on for approximately a week as Jeris Catering was only willing to reduce the bill by $250. The $500 reduction requested by VSI was significantly less than even 10% of the total bill which therefore seemed like a reasonable request. Jeri's was well aware of the issue, acknowledged that she knew the food was cold and did not, nor could not dispute the fact that she served cold Salmon and Chicken to the summit participants.

Jeri had been paid a deposit for the food and VSI was attempting to resolve the balance when during negotiations Jeri wrote and posted a report misrepresenting the issue stating that VSI was ripping off Jeri's catering. This was an erroneous statement as there was communication back and forth discussing the matter as VSI was simply trying to negotiate a reduction in the bill.

It is unfortunate that Jeri's Catering chose to make this a racial issue. The fact is this was simply the caterer's failure to perform and meet the expectations of the client. The failure to perform caused the client, VSI to request a $500 dollar reduction in the balance of the bill, which was still less than 10% of the total bill in which she had already received part.

VSI has paid the remainder balance with a $250 reduction and the matter is now closed.