Yardsellr.com Yardsellr..Vague advertising led to incorrest order! Internet

Are we related? Don't remember you showing up to any family renunions nor greeting me when I got off the plane from my tour in Saudi back in 92...UNTILL YOU KNOW ME DONT JUDGE ME!!

If I thought you were worth my time I would post a detailed list of my complaints and the resolutions....REMEMBER, "Those who stand by and do nothing are JUST AS GUILTY as those who commit evil."  You should know that quote and where it came from mister "American Revolution"!

Just by you saying a 60% rate on getting what you want, must mean you are a person who files a lot of complaints and games the systems or has the worse luck in getting products to your satisfaction, I have to side that you are trying to game the system.

Yes, I have many consumer sites bookmarked and just last year I got what I wanted 60% of the time when I disputed. Refunds, free food, Gift Cards..you name it. I carefully document my issues (pictures, witnesses, copies of letters and E-Mails). My money is hard earned. I will not let wrongs go unrighted and I will get what I pay for. When you buy something and you find its not what you wanted do you say "oh well, I'll just make due"? I recently made a purchase on-line and got the wrong product. Turns out the site had the wrong picture of the product posted. By bringing it to their attention I got a refund, 10% off my next purchase and a big thank you from the company. I actually saved them money by letting them know of the problem. Who knows how many people would have gone thru the same issues if I hadn't brought up the error?

" First of all, from your post "Is the seller responsible for your incorrect assumptions?". The answer is YES! "

  Then you should prepare yourself for many more disappointments to come.   Better bookmark this site.

First of all, from your post "Is the seller responsible for your incorrect assumptions?". The answer is YES!

Second, READ the original complaint. I never requested or received a refund!

Third, I worked in retail for 9 years so you are correct. I do make people in retail "cringe". Why? Because I refused to get ripped off. I know their tricks and will fight tooth and nail to receive what I deserve. Have a nice day. 

" From the ad and the postage size picture of the item I was certain that the item was a plastic model kit and therefore did not ask the seller other questions as Yardsellr is stating "

   So, you were "certain".   It's pretty obvious now that you were incorrect.  Is the seller responsible for your incorrect assumptions? 

" Everyone who saw the ad told me that they could assume that the ad was for a model kit, not some toy or "collectable" as they call it."

  Really?   The ad you quoted said absolutely nothing about a model kit.  You and "everyone" should know what it means when you assume.  The obvious fact is that your assumptions about what was NOT mentioned in the ad were incorrect.  While, what the ad actually said was, in fact, accurate.  In other words, your complaint is that the ad did not tell you that this was not a model kit?  Do you really think advertisers should have to list everything that an item is not?  

  For sale : 2001 Volkswagen.  This vehicle is not Maserati.  It does not fly.  You cannot travel through time with this vehicle.   This vehicle cannot be operated by remote control. Most importantly, for those impaired by assumption,  it is not a model kit.

  I think the seller is going far out of their way to refund you on this.   You're the type of customer that makes the retail world cringe.

Sorry that you were disappointed in your purchase. We work hard to ensure our members have a great experience on Yardsellr. For this reason we offered the opportunity for you to return your item for a refund.

We stand by our decision in that we would not consider this a case of misrepresentation. We require sellers to be honest in their descriptions. The seller described this as a "a Star Wars Blockade Runner" and that is factual.

We've held tens of thousands of successful transactions resulting in tons of happy buyers and sellers. We are truly sorry you have been disappointed and hope that you'll have better experiences in the future, wherever you may buy.

Lisa
help@yardsellr.com