I am in pain since a car accident (was not at fault, but in a no fault state). Minor damage to vehicles because I saw the van about to hit my car and braced myself and braked very hard. <y company supposedly is Allstate~!
Other Ins. Company (Travelers) took report after the police, and after several calls and letters to check on me to see if my right leg was OK, I gave up that it would get well on it's own. They referred me to my own, Allstate, company and assured me they would pay the 20% balance after my own paid 80%. Again, I was NOT at fault but this is a no-fault ins. state.
After weeks of calling every sort of doctor to find one who would call the phone # Leo Neuner gave me for doctors to call to verify and OK payment for my treatment, I could find NONE that would. Fifty phone calls back and forth to various Allstate offices, and even going into doctor offices hobbling in to see if I could beg them into taking the number and calling, NO. None would. Allstate then says to pay the doctors up front and they will reimburse me. I did finally do that, paid for x-rays, paid for doctor visit, was recommended to physical therapy. When calling the physical therapy office was told the first visit would be nearly $500. Allstate would not bend and ok this and the physical therapists would not even consider calling Allstate.
Facts they all know: I am single, 52, severe hearing issues (more than one problem) and both SSDI and my private disability insurance policies have NOT yet processed my forms to pay me anything. I was forced out of my last job (hearing is vital in my 30+year former profession) over 8 months ago and have lived on savings only since.
I think they know I am in pretty terrible pain. It is documented over 14 years I have other health conditions (cervical dystonia, though controlled have to take medication 3 times daily) besides hearing problems. With physical problems (left arm and right leg/hip/lower right side of back) I cannot even clean houses now.
Allstate will not consider paying my doctor or the therapist up front, and I am still waiting and praying for reimbursement from them for the other things. As well as friends helping as best they can to get me to doctors (other than the state ones) for my hearing disabilities.
The reasons why this is so unfair and ridiculous are endless.