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Report: #686717

Complaint Review: BBU Services - Silver Spring Nevada

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  • Reported By: southern shores North Carolina United States of America
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  • BBU Services 2840 Hwy 95 Silver Spring, Nevada United States of America

BBU Services DBA Services, Red Systems ltd BEWARE They Stole $29.95 out of our checking account without authorization, did not even have our address correct Silver Spring, Nevada *EDitor's Suggestions on how to get your money back into your bank account when someone wrongfully takes it from you!

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Today I logged into our online banking account through Wachovia to discover an electronic check made payable to BBU Services for $29.95 was taken from our account. On the online Electronic check was a number of 877-456-5171. I proceeded to call the number and the people say it is for an online web service, so I asked what service and they can not even tell you.

In the meantime I noticed that my account #, routing#, and Name is correct but the address is totally incorrect, so I immediately hung up on her and called my bank. I was the 3rd person to have called over this. I filed a fraud report through the bank and they are giving my money back but we also had to close out our account of years and open a new one since our bank account # had been stolen.

I then googled the 877-456-5171 and found this is happening to tons of people and was surprised to not see it on here.

I then called the 877 # back and spoke to another lady, they will offer to issue a refund but will not give out any information on what service I supposedly purchased or even say where they are. With my home address being totally wrong on the check I think someone hacked into information somewhere and they will refund you if you complain...but the ones that dont or do not balance their check books they just made $29.95 on you for doing nothing.

Everybody needs to check their Bank Statements for this, some things I seem to have in common with some people:

I pay Capital One Credit Card online

I have Anthem Blue Cross

I pay Chase online

The $29.95 was deposited into aBank of America RPS Ready Cash Acct #1459264086 and when you call Bank of America they say the account does not even come up....so be alert

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com

Rip-off Report PO Box 310, Tempe, Arizona 85280

This report was posted on Ripoff Report on 01/25/2011 03:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bbu-services/silver-spring-nevada-89429/bbu-services-dba-services-red-systems-ltd-beware-they-stole-2995-out-of-our-checking-ac-686717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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