Hello Jenny
We sincerely regret to hear of the difficulties that you have experienced with our DriverCure product.
Yes, Laura is my real name, and if you follow these instructions, you should be able to uninstall the DriverCure product properly.
You can uninstall DriverCure and remove all associated files from your computer. This may require you to close all your applications and re-start your computer.
To uninstall the program from Windows Vista:
1. Click Start and click Control Panel.
2. In the left pane, select Control Panel Home.
3. In the Program section, click Uninstall a Program.
4. Select ParetoLogic DriverCure and click the Uninstall button.
To uninstall the program from Windows XP:
1. Open the Add or Remove Programs window by doing one of the following:
o For Windows Classic view, click Start and select Settings | Control Panel. Double-click the Add or Remove Programs option.
o For Windows XP categories view, click Start and select Control Panel. Click the Add or Remove Programs link.
2. Select ParetoLogic DriverCure and click Remove.
3. Click Yes in the confirmation dialog that appears.
4. If the program is running, click Yes to close it and to continue.
5. Ensure that all other programs are closed and data is saved, and click Yes to restart your system.
If you continue to experience difficulties, please do not hesitate to contact us via our online support site at http://support.paretologic.com/ or by sending an email to helpdesk@paretologic.com and one of our highly skilled Technical Support Team members will be delighted to assist you.
Kindest Regards
Laura
Paretologic Liaison