- Report: #873906
Report - Rebuttal - Arbitrate
Complaint Review: 100Weddingdress.com
100Weddingdress.comInternet United States of America
100Weddingdress.com WILL NOT MAKE CORRECT DRESS WILL NOT HELP FIX THE PROBLEM Internet, Internet
*REBUTTAL Owner of company: My bridal gown from www.100weddingdress.com
*Consumer Comment: Dispute
I put it on and it DID NOT FIT!! all the measurments were way off! Im not a smaller size but that shouldn't matter. When I put it on, the right bra cup was in the middle of my chest, the two speghetti straps were awful! One was too small and the other was way too big. The flowers on the dress did not even look like flowers, the ruffles on the dress were nothing to compare anything to. On the original dress there are at least 20 lines of ruffles....on the dress they made....I got 7!!! The tulle under the skirt of the dress was torn and ripped and dirty! There was a purple ink stain on the dress and inside the dress on the top the fabic looked like it was a dust rag at one point. In frantic about this dress I took it to an alteration lady and that lady said it was the worse thing that she had even seen and because of how the dress looked and fitted there was nothing she could do for me! I emailed the company and she told me that everything that had to be fixed I had to pay for! So....for every mistake that they had made they wanted me to pay for it!! I think not!! I told her that I wanted a full refund and she said that she would not give me a refund until I sent the dress back. I told her that I wont send the dress back untill I get a refund.
It has been 3 weeks that I still have yet to receive my refund or! even a response back via email after I told her that I want a refund in full. DO NOT USE THIS COMPANY! This is suppose to be the best dress that I wear in my life and it was an epic fail with no customer service what so ever!
This report was posted on Ripoff Report on 04/25/2012 06:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/100Weddingdresscom/internet/100Weddingdresscom-WILL-NOT-MAKE-CORRECT-DRESS-WILL-NOT-HELP-FIX-THE-PROBLEM-Internet-873906. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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