123 college Lacking in follow up and good old fashioned customer service Deerfield Beach, Florida Florida

One of the things that should be of the utmost importance is customer service when dealing with people and when trying to grow your business.  Nevertless this isn't the case when dealing with the people here.  First off the owner really only wants you to pay him his money and get on with it. Let me give an example if you were to call them and ask them about their program they'll probably answer your questions and then he'll say something along the lines of when do you want to get started..I good salesmen I guess.  So we bit,  and went along with him, but later decided that we made a mistake and right now financially actually wasn't a good time for us to really do it, so proceeded to call him to cancel.  So we notified Ron J by about the third day via phone and email (which technically is within the boundaries of the time we can contact him especially because the materials haven't arrived yet, and as of now almost a week later we are trying to get our money back and get in touch with him.   So quick to answer when they want your money, but so quick to avoid when you change your mind. .  Till this day no reponses.  And still no refund.  So the moral of the story is if you aren't 100% sure that you wanna go with them, DON'T cause you're not gonna get your money back. I hope that more people out there don't make the same mistake we did. Good luck.