- Report: #1136715
Report - Rebuttal - Arbitrate
Complaint Review: 1st American Mitigators, Inc
1st American Mitigators, Inc30600 Telegraph Rd. Ste 210 Bingham Farms, Michigan USA
1st American Mitigators, Inc Micheal J. Rountree, Scott B. Small, Gilbert Borman, Sheena Franklin This company ripped me off for the last $2500.00 that I could have used to pay my mortgage. They promised me it was possible to secure a mortgage modification or at the very least have Bank of America forgive my past payment owed to save me forclosure. I never heard from them after they were paid and I never got anything but a lot of anxiety and stress through the entire process. I asked for a refund of my money after they tried to charge me a monthly fee to maintain my case (that wasn't going anywhere) and I never got any replies from these crooks. Bingham Farms Michigan
*Author of original report: Of course the cowards that own this company have never responded
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I will never forget the day I walked into this office full of fear of being thrown out of my house by my mortgage company. i had tried on my own to do a mortgage modification, but i found the entire process extremely anxiety producing and overwhelming. The paperwork was confusing and there was no one available to help. As it was I was limited on my financial resources.
All i had left to my name after losing my job was $2500. On Christmas eve morning, I received a packet in my mail about how to move out of my house from my bank. I was devistated and got online and located this company. I never expected to hear from them on Christmas Eve. Day morning but an attorney actually called me back. His name was Gilber Borman. WoW, I was so impressed that he actually called me on Christmas Eve Day, I thought wow this guy is truely invested in helping other, Little did I know that a simple phone call that day would ripp me off of the last $2500.00 that I had. He put me in touch with Micheal Rountree and they set me up for a meeting appointment on Dec. 26th, 2011 the day after Christmas. Mr. Borman told me, "enjoy your Christmas, we will see you Monday and fix everythign". At that meeting I was an emotional basket case and would have done anything they needed me to do to save my house keeping me from becoming homeless.
The process went like this, they asked me to sign so many documents i cant even tell you a number. I read them but knew that I had to sign them in order for these people to help me. I provided them with any information they asked me for. I was assigned a "case manager' who only complained about how overwhelmed she was to the point that I was intimidated about contacting her. Each and every time she told me " you dont need to contact me, if I need anything from you or if anything changes I will email you or you will receive a letter in the mail". They told me if you find a job and /or get the money to make your house payments "don't do it". I was instructed not to make any house payments even if I can because I needed to be 2 house payments behind to stay in the modification process and 3 or more to be forclosed. i was lucky enough to find a job and i kept calling them about the forgiveness program because all i wanted to do was get back on track, make my house payments and move on. However they insisted I would mess everything up if I started paying for my house.
Finally, one day when i arrived home from my job i received a letter in the mail that my loan modification has been denied. It was not from Ms. Franklin, it was from my mortgage company. I was devistated. The decision had been made several months before and this letter was informing me that i was going to recieve forclosure documents. I tried to call Ms. Franklin she never was available, I finally sent her an email and she called me telling me she sent me a letter in the mail. I never received anythign from her. I never received a letter that my mortgage modification was denied. How can that happen? I asked her to send me a copy, she promptlyl stated, " your case has been closed and I dont even have your file its in the basement". In the basement? I asked her to send me a copy, I deserve that I never received another letter, a copy of her letter. Nothing.
I called to discuss the money I paid to them because I wanted it back to use it to pay a portion of my house payments and keep my house. No one ever returned my call. This was by far the worst experience I have ever had and I am suppose to believe that an attorney is suppose to help me? IF anyone has ever received any help from them I owuld be shocked. I doubt they will ever do the right thing and return my money to me. However, i can only hope that anyone who is considering using this company or any other company like them will go online to the State of Michigan website and look up mortgage help. The State of Michigan has a program where they help people who are in my situation. Unfortuantely for me because this entire process with this company took so long (almost like they know if they run out the time, it works to thier advantage) that it made me not eligible for the State of Michigan to help me either. I dont know how these people can sleep at night.
This report was posted on Ripoff Report on 04/06/2014 09:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/1st-American-Mitigators-Inc/Bingham-Farms-Michigan-48025/1st-American-Mitigators-Inc-Micheal-J-Rountree-Scott-B-Small-Gilbert-Borman-Sheena-1136715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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