Complaint Review: 1st Art Gallery - Internet
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- Author Not Confirmed
- 1st Art Gallery Internet USA
- Phone:
- Web: www.1st-art-gallery.com
- Category: Arts & Crafts Stores
1st Art Gallery Scams, Lies and Harassment Internet
*REBUTTAL Owner of company: 100,000 happy customers can't be wrong
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This company is a complete and utter scam! I made the huge mistake of ordering two paintings. The paintings look nothing like the original, to call them reproductions is a joke. The paintings come from China and are horrible.
Worse than the paintings is the Customer Service. Two creeps, David and John are all I ever dealt with via email. They used profanity, lies and various other forms of harassment to intimidate me to keep the paintings. When you send them back for a refund, you will pay a huge amount to ship to China and then they will deduct a huge amount for their shipping costs, contrary to the $25 lie on their website.
You will never be able to speak to a live person. Every satisfaction guarentee on their website is a lie and the art is horrific.
I think their testimonials are fake because I have read too many reviews online eerily similar to my own to actually believe they have that many satisfied customers. A TOTAL SCAM.
As you can see from another review on this site they retaliate against customers by making their personal information public, in violation of all of their privacy statments on the website, another LIE!
This report was posted on Ripoff Report on 05/22/2013 10:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/1st-art-gallery/internet/1st-art-gallery-scams-lies-and-harassment-internet-1052950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
100,000 happy customers can't be wrong
AUTHOR: Mike Mitchell - ()
SUBMITTED: Tuesday, September 17, 2013
We are by far the largest and most respected art gallery in the world. We have more than 100,000 happy customers in more than 100 different countries. We operate online since 2003, the time before Facebook, Twitter or YouTube were founded.
Our testimonials page is packed with VIDEO and PHOTO testimonials which cannot be faked:
http://www.1st-art-gallery.com/testimonials.html
Notice that we receive dozens of testimonials each month.
http://www.1st-art-gallery.com/photo-testimonials.html
http://www.1st-art-gallery.com/100guarantee.html
http://www.1st-art-gallery.com/inside-our-studio.html
http://www.1st-art-gallery.com/faq.html
Mike Mitchell,
Operations manager at 1st Art Gallery
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