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Report: #1260093

Complaint Review: 24-7 Ride - Tustin California

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  • Reported By: danr — Laguna Niguel California USA
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  • 24-7 Ride 2913 El Camino Real #443 Tustin, California USA

24-7 Ride Horrible service. Tustin California

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The driver repeatedly lied to me about when he would arrive.  After he was an hour late, I told him I was getting frustrated that I was left standing on the curb for an hour and asked why he was not there when my plane landed.  He told me as far as he was concerned, I could stand on the curb all night.  I then pushed the UBER button on my phone and I had a very polite driver in a beautiful SUV arrive 6 minutes later.

I called to ask for a refund and the company told me that I scheduled the car for 11:30pm.  This is a Lie and in fact, I have a written confirmation from the 24-7 Ride, stating the pickup time was (9:15PM).  I have now involved American Express.

I wish I would have read the reviews before booking these clowns.  They have one of the lowest Yelp and Google ratings that I have ever seen for a service company.

 

 

This report was posted on Ripoff Report on 10/08/2015 05:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/24-7-ride/tustin-california-92782/24-7-ride-horrible-service-tustin-california-1260093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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