• Report: #528702

Complaint Review: 24hourwristbands.com ,Net Brands Inc ,Mashnoon Llc Rubberwristbands.com Aka Logobands.com

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  • Submitted: Wed, November 25, 2009
  • Updated: Wed, April 04, 2012

  • Reported By: Victor — Houston Texas U.S.A.
24hourwristbands.com ,Net Brands Inc ,Mashnoon Llc Rubberwristbands.com Aka Logobands.com
4050 Wright Road, Ste. 100 Stafford , TX 77477 Stafford, Texas United States of America

Netbrands Media Corp REVIEW: Customer Satisfaction Commitment: Netbrands Media Corp 24HourWristbands.com implemented strategic changes to insure client satisfaction, focusing on finding ways to manufacture and deliver fun promotional products at the lowest possible prices while still delivering exceptional customer service
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service Netbrands Media Corp recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. Feel safe, confident & secure when doing business with Netbrands Media Corp.

*REBUTTAL Individual responds: NetBrands Corporation NOT Net Brands Inc.

*REBUTTAL Individual responds: Net Brands Inc NOT Affiliated

*General Comment: Obvious

*UPDATE Employee: False Accusations

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EDitors UPDATE: Positive rating and recognition has been given to Netbrands Media Corp for its commitment to excellence in customer service.

Ripoff Reports discussions with Netbrands Media Corp have confirmed an ongoing policy by the company to total client satisfaction. Netbrands Media Corp, tells Ripoff Report they are constantly updating and changing its business processes to better serve its customers. One company executive stated they love to hear from thier customers, employees, and friends so they can better serve their customers.. With a belief that whether the feedback be positive or negative it gives them a chance to better there business and deliver a better experience to thier clients.

One of Netbrands Media Corps executives in charge of customer relations, Mr. Andre Kustos, has informed us that his personal philosophy is that his clients are a precious resource and the lifeblood of the business. As a successful businessman, Mr. Le feels it is critical to listen to his clients and respond properly. It has been our number one priority to make sure all customer feedback is listened to and and formulated into a way to either avoid future mistakes or develop methods on how to properly handle them with customer satisfaction in mind.

Another top executive of the company told us that Mr. Kusto's personal business philosophy is based on the premise that "strives to add value in its services as they understand that a successful business model is based on value-added services, and client care. Netbrands Media Corps mission statement says it all: "Our goal is to provide our clients the lowest prices, best value and professional excellence in the industry." Some of the other things Ripoff Report learned in the course of its investigation: typical customer feedback reads: Netbrands Media Corp (and Mr. Kustos) truly communicate all aspects of the job in a timely and effective manner. We are very pleased with the responsiveness that he and his employees show us. They are serious about meeting commitments, and deliver on all their promises."

Netbrands Media Corp takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this: "Netbrands Media Corp provides a very positive environment to work in. Opportunities for suggestions and improvements in the office are always encouraged. The executives at Netbrands Media Corp are truly concerned about our contribution to the company and providing growth opportunities for us. The mangers take the time to listen and communicate with employees and customers." Ripoff Report was pleased to learn that Netbrands Media Corps past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.

Netbrands Media Corp recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Netbrands Media Corp has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our investigation, which included discussions with Executives, at the company, Ripoff Report is convinced that Netbrands Media Corp is committed to quality delivery of services resulting in total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

SPECIAL NOTE ABOUT THE ONE REPORT THAT WAS FILED ABOUT NETBRANDS MEDIA CORP:

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them.

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NOW TO THE ORIGINAL REPORT THAT WAS FILED
=====================

24hourwristbands.com ,Net Brands Inc ,Mashnoon Llc  Rubberwristbands.com , Logobands.com Mashnoon LLC They Counterfieted LIVESTRONG wristbands and are currently infringing on other national trademarks. Stafford, Texas

This is not our first run in with this group of Indian skumbags.  They have ripped off Chinese manufacturing facilities and we are certain they continue to do so.  I have reported them to the FTC and the FBI and cannot wait to see these chumps land in Federal Prison and we are certain they are continuing to rip off other manufacturers.   


Since they arrived on the scene in January of 2007, they have lied and deceived the American public.  At first, they said they were located in Chicago and that their idea was original.  The truth is that Mashnoon Ahmed worked for Wristbands With a Message, then after stealing private data from the company, they started another bogus company called light beam labs.  At that point, they said they had product in thousands of retail stores across the US.  They claim to have Recycled silicone, which does not exist.  They do this to add charges to sales to people who want to go green.  They claimed to open an overseas factory, which was true to some extent, but they inticed the production manager from a large factory to go to work for them.  At that point, they cut the prices so low, that good quality, honest people could not compete.  These people are the bottom of the bottom of the barrel.  for awhile, until wristbandconnection.com called them out on it, they advertised silicone wristbands that were American made!  Not one wristband is made in the US, we mark them here only.  By charging , they were committing fraud and still do to this day with the "Recycled" silicone.  There is one thing we are thankful for these idiots.  They drove us to produce a way to give our wristbands away and make more money than we ever could selling them.  If you think the lowest price is the best way to go, think again, it is the best way to get poor,or no service.  Just remember, a company who is willing to infringe on registered trademarks, is willing to do anything for money.


This report was posted on Ripoff Report on 11/25/2009 02:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/24hourwristbandscom-Net-Brands-Inc-Mashnoon-Llc-Rubberwristbandscom-Aka-Logobandscom/Stafford-Texas-77477/Netbrands-Media-Corp-REVIEW-Customer-Satisfaction-Commitment-Netbrands-Media-Corp-24Hour-528702. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 2Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

NetBrands Corporation NOT Net Brands Inc.

AUTHOR: OneGratefulDad - (USA)

Upon further review, I see that they use the name NetBrands Corporation, NOT Net Brands Inc.  There are 4 complaints that I want that corrected immediately.
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#2 REBUTTAL Individual responds

Net Brands Inc NOT Affiliated

AUTHOR: OneGratefulDad - (USA)

I don't know how my name, Net Brands, Inc., got mixed into this,  but we never have had ANY affiliation nor even ever heard of any of the names involved in this dispute.  Net Brands Inc is mine, I do graphic art as well as sell collectibles, t-shirts and gifts, and have never bought, used, sold or even mentioned wristbands EVER.  I want it to be clear that our name should be PROMPTLY removed from this complaint and I want an explanation of how my name got included in the first place.
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#3 General Comment

Obvious

AUTHOR: CaptainObvious - (United States of America)

Welcome to the United States of America. This, my friend, is known as capitalism. Read the biography of any american industrialist if you don't believe me.

Yours Truly,
Captain Obvious
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#4 UPDATE Employee

False Accusations

AUTHOR: 24HourWristbands Customer Service - (United States of America)

The statement above is 100% false and has no ground. Mashnoon Ahmed quite his job  forms wristbands with a message to create a company that would innovate the way promotional products are sold online. 24HourWristbands.com offers great service to its clients, and has a 100% satisfactory relationship with all of its vendors. This post was written buy disgruntled competitors. 24HourWristbands.com and Net Brands takes any and every step possible to please its customers and leave a positive impact on our society.  The comments made above are harsh and racist. The last time I checked... America still runs on capitalism and competition. I don't think it's illegal for an employee of a company to quite and create a better, bigger, and more efficient company....SO LONG AS HE DOES NOT VIOLATE ANY NO COMPETE CONTRACTS. Which in this case none we're signed nor asked to be signed at the time of employment at wristbandswithamessage.com. If you have any questions or would like to speak to Mashnoon himself shoot him an email at mash(at)netbrandscorp.com. 
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